Contact Center

<img width="630" height="420" src="https://www.redestelecom.es/wp-content/uploads/2022/03/37710_99.jpg" class="card-responsive-img fit-img" alt="Deutsche Telekom Global Business incorpora NICE CXone a su oferta." sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" fetchpriority="high" srcset="https://www.redestelecom.es/wp-content/uploads/2022/03/37710_99.jpg 630w, https://www.redestelecom.es/wp-content/uploads/2022/03/37710_99-132x88.jpg 132w, https://www.redestelecom.es/wp-content/uploads/2022/03/37710_99-lq.jpg 30w" data-eio="l" />
Deutsche Telekom Global Business amplía su portfolio con NICE CXone
22 Mar 2022
por Redacción RedesTelecom
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<img width="768" height="366" src="https://www.redestelecom.es/wp-content/uploads/2022/03/34642_09-768x366.jpg" class="card-responsive-img fit-img" alt="Weber Cloud Solutions y LCRcom se unen en UCaaS y CCaaS." sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://www.redestelecom.es/wp-content/uploads/2022/03/34642_09-768x366.jpg 768w, https://www.redestelecom.es/wp-content/uploads/2022/03/34642_09-156x74.jpg 156w, https://www.redestelecom.es/wp-content/uploads/2022/03/34642_09-lq.jpg 30w, https://www.redestelecom.es/wp-content/uploads/2022/03/34642_09.jpg 840w" data-eio="l" />
Weber Cloud Solutions y LCRcom se unen en UCaaS y CCaaS
14 Mar 2022
por Redacción RedesTelecom
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<img width="640" height="407" src="https://www.redestelecom.es/wp-content/uploads/2022/03/60070_09.jpg" class="card-responsive-img fit-img" alt="GSS Grupo Covisian consigue la certificación ISO 18295-1." sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://www.redestelecom.es/wp-content/uploads/2022/03/60070_09.jpg 640w, https://www.redestelecom.es/wp-content/uploads/2022/03/60070_09-138x88.jpg 138w, https://www.redestelecom.es/wp-content/uploads/2022/03/60070_09-lq.jpg 30w" data-eio="l" />
GSS Grupo Covisian consigue la certificación ISO 18295-1
10 Mar 2022
por Redacción RedesTelecom
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<img width="575" height="330" src="https://www.redestelecom.es/wp-content/uploads/2022/03/15893_73.png" class="card-responsive-img fit-img" alt="Cacaolat mejora la experiencia de atención de sus consumidores." sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://www.redestelecom.es/wp-content/uploads/2022/03/15893_73.png 575w, https://www.redestelecom.es/wp-content/uploads/2022/03/15893_73-153x88.png 153w, https://www.redestelecom.es/wp-content/uploads/2022/03/15893_73-lq.png 30w" data-eio="l" />
Cacaolat mejora la experiencia de atención de sus consumidores
10 Mar 2022
por Redacción RedesTelecom
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<img width="300" height="247" src="https://www.redestelecom.es/wp-content/uploads/2022/03/74599_54.jpg" class="card-responsive-img fit-img" alt="Tendencias en contact center en 2022: IA y nube." sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://www.redestelecom.es/wp-content/uploads/2022/03/74599_54.jpg 300w, https://www.redestelecom.es/wp-content/uploads/2022/03/74599_54-107x88.jpg 107w, https://www.redestelecom.es/wp-content/uploads/2022/03/74599_54-lq.jpg 30w" data-eio="l" />
Tendencias en contact center en 2022: IA y nube
02 Mar 2022
por Redacción RedesTelecom
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<img width="768" height="596" src="https://www.redestelecom.es/wp-content/uploads/2022/03/21629_42-768x596.jpg" class="card-responsive-img fit-img" alt="Stand de Ringover en el MWC 22 de Barcelona." sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://www.redestelecom.es/wp-content/uploads/2022/03/21629_42-768x596.jpg 768w, https://www.redestelecom.es/wp-content/uploads/2022/03/21629_42-113x88.jpg 113w, https://www.redestelecom.es/wp-content/uploads/2022/03/21629_42-lq.jpg 30w, https://www.redestelecom.es/wp-content/uploads/2022/03/21629_42.jpg 797w" data-eio="l" />
Ringover exhibe las ventajas de CCaaS en el Mobile
02 Mar 2022
por Redacción RedesTelecom
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<img width="627" height="418" src="https://www.redestelecom.es/wp-content/uploads/2022/02/55255_53.jpg" class="card-responsive-img fit-img" alt="Asociaciones organizadoras del I Congreso Contact Center." sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://www.redestelecom.es/wp-content/uploads/2022/02/55255_53.jpg 627w, https://www.redestelecom.es/wp-content/uploads/2022/02/55255_53-132x88.jpg 132w, https://www.redestelecom.es/wp-content/uploads/2022/02/55255_53-lq.jpg 30w" data-eio="l" />
150 directivos acudieron al I Congreso Contact Center en España
24 Feb 2022
por Redacción RedesTelecom
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<img width="768" height="432" src="https://www.redestelecom.es/wp-content/uploads/2022/02/54916_31-768x432.jpg" class="card-responsive-img fit-img" alt="NTT DATA y Voximplant amplían su alianza para introducir la IA en los call center." sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://www.redestelecom.es/wp-content/uploads/2022/02/54916_31-768x432.jpg 768w, https://www.redestelecom.es/wp-content/uploads/2022/02/54916_31-156x88.jpg 156w, https://www.redestelecom.es/wp-content/uploads/2022/02/54916_31-640x360.jpg 640w, https://www.redestelecom.es/wp-content/uploads/2022/02/54916_31-lq.jpg 30w, https://www.redestelecom.es/wp-content/uploads/2022/02/54916_31.jpg 800w" data-eio="l" />
NTT DATA y Voximplant amplían su alianza para introducir la IA en los call center
23 Feb 2022
por Redacción RedesTelecom
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<img width="768" height="512" src="https://www.redestelecom.es/wp-content/uploads/2022/02/75291_58-768x512.jpg" class="card-responsive-img fit-img" alt="Baeza actualiza su red de comunicaciones." sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://www.redestelecom.es/wp-content/uploads/2022/02/75291_58-768x512.jpg 768w, https://www.redestelecom.es/wp-content/uploads/2022/02/75291_58-132x88.jpg 132w, https://www.redestelecom.es/wp-content/uploads/2022/02/75291_58-lq.jpg 30w, https://www.redestelecom.es/wp-content/uploads/2022/02/75291_58.jpg 800w" data-eio="l" />
Baeza actualiza su red de comunicaciones
17 Feb 2022
por Redacción RedesTelecom
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<img width="768" height="432" src="https://www.redestelecom.es/wp-content/uploads/2022/02/86182_57-768x432.jpg" class="card-responsive-img fit-img" alt="Computacenter recurre a Sabio para dar soporte a Global Service Desk." sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://www.redestelecom.es/wp-content/uploads/2022/02/86182_57-768x432.jpg 768w, https://www.redestelecom.es/wp-content/uploads/2022/02/86182_57-156x88.jpg 156w, https://www.redestelecom.es/wp-content/uploads/2022/02/86182_57-640x360.jpg 640w, https://www.redestelecom.es/wp-content/uploads/2022/02/86182_57-lq.jpg 30w, https://www.redestelecom.es/wp-content/uploads/2022/02/86182_57.jpg 800w" data-eio="l" />
Computacenter recurre a Sabio para dar soporte a Global Service Desk
17 Feb 2022
por Redacción RedesTelecom
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