Customer experience

<img width="768" height="432" src="https://img.redestelecom.es/wp-content/uploads/2023/09/19142517/ia_generativa_by_enreach-768x432.jpg" class="card-responsive-img fit-img" alt="IA Generativa Enreach" decoding="async" fetchpriority="high" srcset="https://img.redestelecom.es/wp-content/uploads/2023/09/19142517/ia_generativa_by_enreach-768x432.jpg 768w, https://img.redestelecom.es/wp-content/uploads/2023/09/19142517/ia_generativa_by_enreach-156x88.jpg 156w, https://img.redestelecom.es/wp-content/uploads/2023/09/19142517/ia_generativa_by_enreach-640x360.jpg 640w, https://img.redestelecom.es/wp-content/uploads/2023/09/19142517/ia_generativa_by_enreach-1024x576.jpg 1024w, https://img.redestelecom.es/wp-content/uploads/2023/09/19142517/ia_generativa_by_enreach-lq.jpg 30w, https://img.redestelecom.es/wp-content/uploads/2023/09/19142517/ia_generativa_by_enreach.jpg 1280w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

noticias
La IA Conversacional gestionará el 23% de las solicitudes de atención al cliente
19 Sep 2023
por Redacción RedesTelecom
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<img width="768" height="647" src="https://img.redestelecom.es/wp-content/uploads/2023/09/12110637/RT-Arquia-Banca_Sede-corporativa-768x647.jpg" class="card-responsive-img fit-img" alt="Arquia Banca_Sede corporativa" decoding="async" srcset="https://img.redestelecom.es/wp-content/uploads/2023/09/12110637/RT-Arquia-Banca_Sede-corporativa-768x647.jpg 768w, https://img.redestelecom.es/wp-content/uploads/2023/09/12110637/RT-Arquia-Banca_Sede-corporativa-855x720.jpg 855w, https://img.redestelecom.es/wp-content/uploads/2023/09/12110637/RT-Arquia-Banca_Sede-corporativa-104x88.jpg 104w, https://img.redestelecom.es/wp-content/uploads/2023/09/12110637/RT-Arquia-Banca_Sede-corporativa-912x768.jpg 912w, https://img.redestelecom.es/wp-content/uploads/2023/09/12110637/RT-Arquia-Banca_Sede-corporativa-lq.jpg 30w, https://img.redestelecom.es/wp-content/uploads/2023/09/12110637/RT-Arquia-Banca_Sede-corporativa.jpg 1174w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

noticias
Arquia Banca protege sus activos con Ikusi y Cisco
12 Sep 2023
por Redacción RedesTelecom
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<img width="768" height="547" src="https://img.redestelecom.es/wp-content/uploads/2023/09/07130533/ADOBE-RT-Seguridad-experiencia-digital-768x547.jpg" class="card-responsive-img fit-img" alt="Netskope compra Kadiska para optimizar la experiencia digital. Adobe Stock." decoding="async" srcset="https://img.redestelecom.es/wp-content/uploads/2023/09/07130533/ADOBE-RT-Seguridad-experiencia-digital-768x547.jpg 768w, https://img.redestelecom.es/wp-content/uploads/2023/09/07130533/ADOBE-RT-Seguridad-experiencia-digital-1011x720.jpg 1011w, https://img.redestelecom.es/wp-content/uploads/2023/09/07130533/ADOBE-RT-Seguridad-experiencia-digital-1517x1080.jpg 1517w, https://img.redestelecom.es/wp-content/uploads/2023/09/07130533/ADOBE-RT-Seguridad-experiencia-digital-1536x1094.jpg 1536w, https://img.redestelecom.es/wp-content/uploads/2023/09/07130533/ADOBE-RT-Seguridad-experiencia-digital-2048x1458.jpg 2048w, https://img.redestelecom.es/wp-content/uploads/2023/09/07130533/ADOBE-RT-Seguridad-experiencia-digital-124x88.jpg 124w, https://img.redestelecom.es/wp-content/uploads/2023/09/07130533/ADOBE-RT-Seguridad-experiencia-digital-1024x729.jpg 1024w, https://img.redestelecom.es/wp-content/uploads/2023/09/07130533/ADOBE-RT-Seguridad-experiencia-digital-scaled-lq.jpg 30w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

NOTICIAS
Netskope compra Kadiska para optimizar la experiencia digital
07 Sep 2023
por Redacción RedesTelecom
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<img width="768" height="631" src="https://img.redestelecom.es/wp-content/uploads/2023/09/06131047/digital-blue-hud-interface-laptop-rawpixel.com-en-freepik_2-768x631.jpg" class="card-responsive-img fit-img" alt="Digital Blue Hud Interface Laptop Concept. Freepik" decoding="async" srcset="https://img.redestelecom.es/wp-content/uploads/2023/09/06131047/digital-blue-hud-interface-laptop-rawpixel.com-en-freepik_2-768x631.jpg 768w, https://img.redestelecom.es/wp-content/uploads/2023/09/06131047/digital-blue-hud-interface-laptop-rawpixel.com-en-freepik_2-877x720.jpg 877w, https://img.redestelecom.es/wp-content/uploads/2023/09/06131047/digital-blue-hud-interface-laptop-rawpixel.com-en-freepik_2-1315x1080.jpg 1315w, https://img.redestelecom.es/wp-content/uploads/2023/09/06131047/digital-blue-hud-interface-laptop-rawpixel.com-en-freepik_2-1536x1261.jpg 1536w, https://img.redestelecom.es/wp-content/uploads/2023/09/06131047/digital-blue-hud-interface-laptop-rawpixel.com-en-freepik_2-107x88.jpg 107w, https://img.redestelecom.es/wp-content/uploads/2023/09/06131047/digital-blue-hud-interface-laptop-rawpixel.com-en-freepik_2-935x768.jpg 935w, https://img.redestelecom.es/wp-content/uploads/2023/09/06131047/digital-blue-hud-interface-laptop-rawpixel.com-en-freepik_2-lq.jpg 30w, https://img.redestelecom.es/wp-content/uploads/2023/09/06131047/digital-blue-hud-interface-laptop-rawpixel.com-en-freepik_2.jpg 2000w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

noticias
Netskope lanza Proactive DEM para SASE
06 Sep 2023
por Redacción RedesTelecom
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<img width="768" height="436" src="https://img.redestelecom.es/wp-content/uploads/2023/07/25144059/Experiencia-movil-RT-768x436.jpg" class="card-responsive-img fit-img" alt="Experiencia móvil" decoding="async" srcset="https://img.redestelecom.es/wp-content/uploads/2023/07/25144059/Experiencia-movil-RT-768x436.jpg 768w, https://img.redestelecom.es/wp-content/uploads/2023/07/25144059/Experiencia-movil-RT-1268x720.jpg 1268w, https://img.redestelecom.es/wp-content/uploads/2023/07/25144059/Experiencia-movil-RT-156x88.jpg 156w, https://img.redestelecom.es/wp-content/uploads/2023/07/25144059/Experiencia-movil-RT-1024x582.jpg 1024w, https://img.redestelecom.es/wp-content/uploads/2023/07/25144059/Experiencia-movil-RT-lq.jpg 30w, https://img.redestelecom.es/wp-content/uploads/2023/07/25144059/Experiencia-movil-RT.jpg 1280w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

noticias
Movistar ofrece la mejor experiencia de red móvil en España
20 Jul 2023
por Cristina Albarrán
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<img width="768" height="461" src="https://www.redestelecom.es/wp-content/uploads/2023/06/44096_91-768x461.jpg" class="card-responsive-img fit-img" alt="Port Aventura: cola virtual y juegos en línea mientras esperas." decoding="async" srcset="https://www.redestelecom.es/wp-content/uploads/2023/06/44096_91-768x461.jpg 768w, https://www.redestelecom.es/wp-content/uploads/2023/06/44096_91-1198x720.jpg 1198w, https://www.redestelecom.es/wp-content/uploads/2023/06/44096_91-146x88.jpg 146w, https://www.redestelecom.es/wp-content/uploads/2023/06/44096_91-1024x615.jpg 1024w, https://www.redestelecom.es/wp-content/uploads/2023/06/44096_91-lq.jpg 30w, https://www.redestelecom.es/wp-content/uploads/2023/06/44096_91.jpg 1280w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />
Port Aventura: cola virtual y juegos en línea mientras esperas
26 Jun 2023
por Redacción RedesTelecom
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<img width="768" height="512" src="https://www.redestelecom.es/wp-content/uploads/2023/05/49734_82-768x512.jpg" class="card-responsive-img fit-img" alt="Benedita Miranda, directora general de la región multilingüe en Foundever" decoding="async" srcset="https://www.redestelecom.es/wp-content/uploads/2023/05/49734_82-768x512.jpg 768w, https://www.redestelecom.es/wp-content/uploads/2023/05/49734_82-1080x720.jpg 1080w, https://www.redestelecom.es/wp-content/uploads/2023/05/49734_82-132x88.jpg 132w, https://www.redestelecom.es/wp-content/uploads/2023/05/49734_82-1024x682.jpg 1024w, https://www.redestelecom.es/wp-content/uploads/2023/05/49734_82-lq.jpg 30w, https://www.redestelecom.es/wp-content/uploads/2023/05/49734_82.jpg 1280w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />
“El metaverso representa el futuro de la conexión digital”
26 May 2023
por Cristina Albarrán
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<img width="768" height="512" src="https://www.redestelecom.es/wp-content/uploads/2023/05/99966_53-768x512.jpg" class="card-responsive-img fit-img" alt="Cisco avanza en la monitorización de la experiencia digital del cliente." decoding="async" srcset="https://www.redestelecom.es/wp-content/uploads/2023/05/99966_53-768x512.jpg 768w, https://www.redestelecom.es/wp-content/uploads/2023/05/99966_53-1080x720.jpg 1080w, https://www.redestelecom.es/wp-content/uploads/2023/05/99966_53-132x88.jpg 132w, https://www.redestelecom.es/wp-content/uploads/2023/05/99966_53-1024x682.jpg 1024w, https://www.redestelecom.es/wp-content/uploads/2023/05/99966_53-lq.jpg 30w, https://www.redestelecom.es/wp-content/uploads/2023/05/99966_53.jpg 1280w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />
Monitorización de la experiencia digital del cliente
16 May 2023
por Redacción RedesTelecom
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<img width="768" height="473" src="https://www.redestelecom.es/wp-content/uploads/2023/05/78774_19-768x473.jpg" class="card-responsive-img fit-img" alt="Atento ofrecerá servicios en la nube con Genesys Cloud CX." decoding="async" srcset="https://www.redestelecom.es/wp-content/uploads/2023/05/78774_19-768x473.jpg 768w, https://www.redestelecom.es/wp-content/uploads/2023/05/78774_19-1170x720.jpg 1170w, https://www.redestelecom.es/wp-content/uploads/2023/05/78774_19-143x88.jpg 143w, https://www.redestelecom.es/wp-content/uploads/2023/05/78774_19-1024x630.jpg 1024w, https://www.redestelecom.es/wp-content/uploads/2023/05/78774_19-lq.jpg 30w, https://www.redestelecom.es/wp-content/uploads/2023/05/78774_19.jpg 1280w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />
Atento ofrecerá servicios en la nube con Genesys Cloud CX
11 May 2023
por Redacción RedesTelecom
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<img width="768" height="534" src="https://img.redestelecom.es/wp-content/uploads/2023/04/25144021/RedesTelecom-portada-Javier-Llosa-CEO-Odigo-Iberia-768x534.jpg" class="card-responsive-img fit-img" alt="Javier Llosa, CEO Odigo Iberia" decoding="async" srcset="https://img.redestelecom.es/wp-content/uploads/2023/04/25144021/RedesTelecom-portada-Javier-Llosa-CEO-Odigo-Iberia-768x534.jpg 768w, https://img.redestelecom.es/wp-content/uploads/2023/04/25144021/RedesTelecom-portada-Javier-Llosa-CEO-Odigo-Iberia-1036x720.jpg 1036w, https://img.redestelecom.es/wp-content/uploads/2023/04/25144021/RedesTelecom-portada-Javier-Llosa-CEO-Odigo-Iberia-127x88.jpg 127w, https://img.redestelecom.es/wp-content/uploads/2023/04/25144021/RedesTelecom-portada-Javier-Llosa-CEO-Odigo-Iberia-1024x712.jpg 1024w, https://img.redestelecom.es/wp-content/uploads/2023/04/25144021/RedesTelecom-portada-Javier-Llosa-CEO-Odigo-Iberia-lq.jpg 30w, https://img.redestelecom.es/wp-content/uploads/2023/04/25144021/RedesTelecom-portada-Javier-Llosa-CEO-Odigo-Iberia.jpg 1280w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />
“Debemos humanizar el trato con los consumidores frente al ansia de digitalizarlo todo”
21 Abr 2023
por Cristina Albarrán
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