Customer experience

<img width="637" height="424" src="https://www.redestelecom.es/wp-content/uploads/2021/08/68155_77.jpg" class="card-responsive-img fit-img" alt="Evelyn Marriaga, gerente de Ventas de Zendesk." decoding="async" fetchpriority="high" srcset="https://www.redestelecom.es/wp-content/uploads/2021/08/68155_77.jpg 637w, https://www.redestelecom.es/wp-content/uploads/2021/08/68155_77-132x88.jpg 132w, https://www.redestelecom.es/wp-content/uploads/2021/08/68155_77-lq.jpg 30w" sizes="(max-width: 637px) 100vw, 637px" data-eio="l" />
Boomers, Millennials y Generación Z: Cómo conectar con clientes de diferentes generaciones al mismo tiempo
16 Ago 2021
por Evelyn Marriaga
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<img width="640" height="426" src="https://www.redestelecom.es/wp-content/uploads/2021/08/23131_25.jpg" class="card-responsive-img fit-img" alt="5 aplicaciones de IA para medir la experiencia de cliente." decoding="async" srcset="https://www.redestelecom.es/wp-content/uploads/2021/08/23131_25.jpg 640w, https://www.redestelecom.es/wp-content/uploads/2021/08/23131_25-132x88.jpg 132w, https://www.redestelecom.es/wp-content/uploads/2021/08/23131_25-lq.jpg 30w" sizes="(max-width: 640px) 100vw, 640px" data-eio="l" />
5 aplicaciones de IA para medir la experiencia de cliente
11 Ago 2021
por Redacción RedesTelecom
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<img width="443" height="328" src="https://www.redestelecom.es/wp-content/uploads/2021/07/64839_53.jpg" class="card-responsive-img fit-img" alt="WhatsaApp Business, pilar clave para fidelizar al cliente." decoding="async" srcset="https://www.redestelecom.es/wp-content/uploads/2021/07/64839_53.jpg 443w, https://www.redestelecom.es/wp-content/uploads/2021/07/64839_53-119x88.jpg 119w, https://www.redestelecom.es/wp-content/uploads/2021/07/64839_53-lq.jpg 30w" sizes="(max-width: 443px) 100vw, 443px" data-eio="l" />
WhatsaApp Business, pilar clave para fidelizar al cliente
29 Jul 2021
por Redacción RedesTelecom
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<img width="560" height="372" src="https://www.redestelecom.es/wp-content/uploads/2021/07/93631_81.jpg" class="card-responsive-img fit-img" alt="Aumentan las expectativas de los clientes sobre servicios digitales." decoding="async" srcset="https://www.redestelecom.es/wp-content/uploads/2021/07/93631_81.jpg 560w, https://www.redestelecom.es/wp-content/uploads/2021/07/93631_81-132x88.jpg 132w, https://www.redestelecom.es/wp-content/uploads/2021/07/93631_81-lq.jpg 30w" sizes="(max-width: 560px) 100vw, 560px" data-eio="l" />
Aumentan las expectativas de los clientes sobre servicios digitales
21 Jul 2021
por Redacción RedesTelecom
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<img width="560" height="373" src="https://www.redestelecom.es/wp-content/uploads/2021/07/82689_57.jpg" class="card-responsive-img fit-img" alt="Empeora la experiencia de cliente." decoding="async" srcset="https://www.redestelecom.es/wp-content/uploads/2021/07/82689_57.jpg 560w, https://www.redestelecom.es/wp-content/uploads/2021/07/82689_57-132x88.jpg 132w, https://www.redestelecom.es/wp-content/uploads/2021/07/82689_57-lq.jpg 30w" sizes="(max-width: 560px) 100vw, 560px" data-eio="l" />
Empeora el customer experience
12 Jul 2021
por Redacción RedesTelecom
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<img width="480" height="317" src="https://www.redestelecom.es/wp-content/uploads/2021/07/45246_96.jpg" class="card-responsive-img fit-img" alt="Genesys DX, oferta totalmente digital de Customer Engagement" decoding="async" srcset="https://www.redestelecom.es/wp-content/uploads/2021/07/45246_96.jpg 480w, https://www.redestelecom.es/wp-content/uploads/2021/07/45246_96-133x88.jpg 133w, https://www.redestelecom.es/wp-content/uploads/2021/07/45246_96-lq.jpg 30w" sizes="(max-width: 480px) 100vw, 480px" data-eio="l" />
Genesys DX, oferta totalmente digital de Customer Engagement
08 Jul 2021
por Redacción Computing
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<img width="720" height="400" src="https://www.redestelecom.es/wp-content/uploads/2021/05/73342_47.png" class="card-responsive-img fit-img" alt="Evolutio refuerza su catálogo de customer experience con Infobip." decoding="async" srcset="https://www.redestelecom.es/wp-content/uploads/2021/05/73342_47.png 720w, https://www.redestelecom.es/wp-content/uploads/2021/05/73342_47-156x88.png 156w, https://www.redestelecom.es/wp-content/uploads/2021/05/73342_47-lq.png 30w" sizes="(max-width: 720px) 100vw, 720px" data-eio="l" />
Evolutio refuerza su catálogo de customer experience con Infobip
31 May 2021
por Redacción RedesTelecom
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<img width="560" height="373" src="https://www.redestelecom.es/wp-content/uploads/2021/05/35352_10.jpg" class="card-responsive-img fit-img" alt="Unísono implementa Speech Analytics." decoding="async" srcset="https://www.redestelecom.es/wp-content/uploads/2021/05/35352_10.jpg 560w, https://www.redestelecom.es/wp-content/uploads/2021/05/35352_10-132x88.jpg 132w, https://www.redestelecom.es/wp-content/uploads/2021/05/35352_10-lq.jpg 30w" sizes="(max-width: 560px) 100vw, 560px" data-eio="l" />
Unísono implementa Speech Analytics
28 May 2021
por Redacción RedesTelecom
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<img width="595" height="465" src="https://www.redestelecom.es/wp-content/uploads/2021/05/51022_97.jpg" class="card-responsive-img fit-img" alt="Atento Virtual Hub: centro de mando para agentes de CX en remoto." decoding="async" srcset="https://www.redestelecom.es/wp-content/uploads/2021/05/51022_97.jpg 595w, https://www.redestelecom.es/wp-content/uploads/2021/05/51022_97-113x88.jpg 113w, https://www.redestelecom.es/wp-content/uploads/2021/05/51022_97-lq.jpg 30w" sizes="(max-width: 595px) 100vw, 595px" data-eio="l" />
Atento Virtual Hub: centro de mando para agentes de CX en remoto
27 May 2021
por Redacción RedesTelecom
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<img width="680" height="449" src="https://www.redestelecom.es/wp-content/uploads/2021/05/89756_93.jpg" class="card-responsive-img fit-img" alt="Blue Prism facilita a sus clientes su marketplace DX" decoding="async" srcset="https://www.redestelecom.es/wp-content/uploads/2021/05/89756_93.jpg 680w, https://www.redestelecom.es/wp-content/uploads/2021/05/89756_93-133x88.jpg 133w, https://www.redestelecom.es/wp-content/uploads/2021/05/89756_93-lq.jpg 30w" sizes="(max-width: 680px) 100vw, 680px" data-eio="l" />
Blue Prism facilita a sus clientes su marketplace DX
17 May 2021
por Redacción Computing
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