Customer experience

<img width="680" height="449" src="https://www.redestelecom.es/wp-content/uploads/2020/10/76964_16.jpg" class="card-responsive-img fit-img" alt="Blue Prism anuncia Service Assist, una solución de automatización para contact centers" sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" fetchpriority="high" srcset="https://www.redestelecom.es/wp-content/uploads/2020/10/76964_16.jpg 680w, https://www.redestelecom.es/wp-content/uploads/2020/10/76964_16-133x88.jpg 133w, https://www.redestelecom.es/wp-content/uploads/2020/10/76964_16-lq.jpg 30w" data-eio="l" />
Service Assist, automatización de contact center de Blue Prism
09 Oct 2020
por Redacción Computing
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<img width="637" height="421" src="https://www.redestelecom.es/wp-content/uploads/2020/09/88612_99.jpg" class="card-responsive-img fit-img" alt="Teleperformance mejora su servicio al cliente con Inteligencia Artificial." sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://www.redestelecom.es/wp-content/uploads/2020/09/88612_99.jpg 637w, https://www.redestelecom.es/wp-content/uploads/2020/09/88612_99-133x88.jpg 133w, https://www.redestelecom.es/wp-content/uploads/2020/09/88612_99-lq.jpg 30w" data-eio="l" />
Teleperformance mejora su servicio al cliente con Inteligencia Artificial
10 Sep 2020
por Redacción RedesTelecom
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<img width="560" height="371" src="https://www.redestelecom.es/wp-content/uploads/2020/09/35848_05.jpg" class="card-responsive-img fit-img" alt="Zendesk Sell: herramienta de interacción de ventas." sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://www.redestelecom.es/wp-content/uploads/2020/09/35848_05.jpg 560w, https://www.redestelecom.es/wp-content/uploads/2020/09/35848_05-133x88.jpg 133w, https://www.redestelecom.es/wp-content/uploads/2020/09/35848_05-lq.jpg 30w" data-eio="l" />
Zendesk Sell: herramienta de interacción de ventas
02 Sep 2020
por Redacción RedesTelecom
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<img width="560" height="315" src="https://www.redestelecom.es/wp-content/uploads/2020/09/25774_94.jpg" class="card-responsive-img fit-img" alt="Genesys se une a Adobe para ofrecer experiencias de cliente contextualizadas." sizes="auto, (min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" loading="lazy" srcset="https://www.redestelecom.es/wp-content/uploads/2020/09/25774_94.jpg 560w, https://www.redestelecom.es/wp-content/uploads/2020/09/25774_94-156x88.jpg 156w, https://www.redestelecom.es/wp-content/uploads/2020/09/25774_94-lq.jpg 30w" data-eio="l" />
Genesys se une a Adobe para ofrecer experiencias de cliente contextualizadas
01 Sep 2020
por Redacción RedesTelecom
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<img width="560" height="291" src="https://www.redestelecom.es/wp-content/uploads/2020/08/90102_53.jpg" class="card-responsive-img fit-img" alt="Zendesk Explore Enterprise, nueva solución de análisis en tiempo real." sizes="auto, (min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" loading="lazy" srcset="https://www.redestelecom.es/wp-content/uploads/2020/08/90102_53.jpg 560w, https://www.redestelecom.es/wp-content/uploads/2020/08/90102_53-156x81.jpg 156w, https://www.redestelecom.es/wp-content/uploads/2020/08/90102_53-lq.jpg 30w" data-eio="l" />
Zendesk Explore Enterprise, nueva solución de análisis en tiempo real
27 Ago 2020
por Redacción RedesTelecom
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<img width="560" height="421" src="https://www.redestelecom.es/wp-content/uploads/2020/07/88163_27.jpg" class="card-responsive-img fit-img" alt="José Miguel García, máximo responsable de Virgin telco y consejero delegado del Grupo Euskaltel." sizes="auto, (min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" loading="lazy" srcset="https://www.redestelecom.es/wp-content/uploads/2020/07/88163_27.jpg 560w, https://www.redestelecom.es/wp-content/uploads/2020/07/88163_27-117x88.jpg 117w, https://www.redestelecom.es/wp-content/uploads/2020/07/88163_27-lq.jpg 30w" data-eio="l" />
“El centro de nuestra estrategia es el cliente”
10 Jul 2020
por Cristina Albarrán
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<img width="334" height="141" src="https://www.redestelecom.es/wp-content/uploads/2020/06/11974_38.png" class="card-responsive-img fit-img" alt="Premios Fortius 2019." sizes="auto, (min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" loading="lazy" srcset="https://www.redestelecom.es/wp-content/uploads/2020/06/11974_38.png 334w, https://www.redestelecom.es/wp-content/uploads/2020/06/11974_38-156x66.png 156w, https://www.redestelecom.es/wp-content/uploads/2020/06/11974_38-lq.png 30w" data-eio="l" />
Los mejores del contact center en España
29 Jun 2020
por Redacción RedesTelecom
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<img width="560" height="550" src="https://www.redestelecom.es/wp-content/uploads/2020/06/40208_24.jpg" class="card-responsive-img fit-img" alt="Erika Juan, senior key account manager de Aklamio en España." sizes="auto, (min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" loading="lazy" srcset="https://www.redestelecom.es/wp-content/uploads/2020/06/40208_24.jpg 560w, https://www.redestelecom.es/wp-content/uploads/2020/06/40208_24-90x88.jpg 90w, https://www.redestelecom.es/wp-content/uploads/2020/06/40208_24-lq.jpg 30w" data-eio="l" />
Ventajas del marketing de recomendación en el sector Telco
26 Jun 2020
por Erika Juan
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<img width="560" height="358" src="https://www.redestelecom.es/wp-content/uploads/2020/06/20689_38.jpg" class="card-responsive-img fit-img" alt="Banco Galicia optimiza las comunicaciones con sus clientes" sizes="auto, (min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" loading="lazy" srcset="https://www.redestelecom.es/wp-content/uploads/2020/06/20689_38.jpg 560w, https://www.redestelecom.es/wp-content/uploads/2020/06/20689_38-138x88.jpg 138w, https://www.redestelecom.es/wp-content/uploads/2020/06/20689_38-lq.jpg 30w" data-eio="l" />
Banco Galicia optimiza las comunicaciones con sus clientes
19 Jun 2020
por Redacción RedesTelecom
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<img width="560" height="280" src="https://www.redestelecom.es/wp-content/uploads/2020/06/27714_68.jpg" class="card-responsive-img fit-img" alt="“[R]evoluciona Unísono”, la digitalización del customer experience." sizes="auto, (min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" loading="lazy" srcset="https://www.redestelecom.es/wp-content/uploads/2020/06/27714_68.jpg 560w, https://www.redestelecom.es/wp-content/uploads/2020/06/27714_68-156x78.jpg 156w, https://www.redestelecom.es/wp-content/uploads/2020/06/27714_68-lq.jpg 30w" data-eio="l" />
“[R]evoluciona Unísono”, la digitalización del customer experience
08 Jun 2020
por Redacción RedesTelecom
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