Customer experience

<img width="768" height="432" src="https://img.redestelecom.es/wp-content/uploads/2024/10/25150844/Imagen-Hotels-Viva-768x432.jpg" class="card-responsive-img fit-img" alt="Hotels VIVA despliega una nueva Wi-Fi con tecnología de Extreme Networks" decoding="async" fetchpriority="high" srcset="https://img.redestelecom.es/wp-content/uploads/2024/10/25150844/Imagen-Hotels-Viva-768x432.jpg 768w, https://img.redestelecom.es/wp-content/uploads/2024/10/25150844/Imagen-Hotels-Viva-156x88.jpg 156w, https://img.redestelecom.es/wp-content/uploads/2024/10/25150844/Imagen-Hotels-Viva-640x360.jpg 640w, https://img.redestelecom.es/wp-content/uploads/2024/10/25150844/Imagen-Hotels-Viva-1024x576.jpg 1024w, https://img.redestelecom.es/wp-content/uploads/2024/10/25150844/Imagen-Hotels-Viva-lq.jpg 30w, https://img.redestelecom.es/wp-content/uploads/2024/10/25150844/Imagen-Hotels-Viva.jpg 1280w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

proyectos
Hotels VIVA despliega una nueva Wi-Fi con tecnología de Extreme Networks
25 Oct 2024
por Redacción RedesTelecom
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<img width="768" height="430" src="https://img.redestelecom.es/wp-content/uploads/2024/10/16105105/Traduccion-IA-768x430.jpg" class="card-responsive-img fit-img" alt="Transcom optimiza su servicio al cliente con Inteligencia Artificial." decoding="async" srcset="https://img.redestelecom.es/wp-content/uploads/2024/10/16105105/Traduccion-IA-768x430.jpg 768w, https://img.redestelecom.es/wp-content/uploads/2024/10/16105105/Traduccion-IA-1280x717.jpg 1280w, https://img.redestelecom.es/wp-content/uploads/2024/10/16105105/Traduccion-IA-156x88.jpg 156w, https://img.redestelecom.es/wp-content/uploads/2024/10/16105105/Traduccion-IA-1536x861.jpg 1536w, https://img.redestelecom.es/wp-content/uploads/2024/10/16105105/Traduccion-IA-1024x574.jpg 1024w, https://img.redestelecom.es/wp-content/uploads/2024/10/16105105/Traduccion-IA-lq.jpg 30w, https://img.redestelecom.es/wp-content/uploads/2024/10/16105105/Traduccion-IA.jpg 1920w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

proyectos
Transcom optimiza su servicio al cliente con Inteligencia Artificial
16 Oct 2024
por Redacción RedesTelecom
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<img width="768" height="442" src="https://img.redestelecom.es/wp-content/uploads/2024/10/01133205/20241001-Congreso-Contact-Center-2025-768x442.jpg" class="card-responsive-img fit-img" alt="Congreso Contact Center 2025" decoding="async" srcset="https://img.redestelecom.es/wp-content/uploads/2024/10/01133205/20241001-Congreso-Contact-Center-2025-768x442.jpg 768w, https://img.redestelecom.es/wp-content/uploads/2024/10/01133205/20241001-Congreso-Contact-Center-2025-153x88.jpg 153w, https://img.redestelecom.es/wp-content/uploads/2024/10/01133205/20241001-Congreso-Contact-Center-2025-1024x590.jpg 1024w, https://img.redestelecom.es/wp-content/uploads/2024/10/01133205/20241001-Congreso-Contact-Center-2025-lq.jpg 30w, https://img.redestelecom.es/wp-content/uploads/2024/10/01133205/20241001-Congreso-Contact-Center-2025.jpg 1247w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

eventos
Congreso Contact Center 2025
02 Oct 2024
por Redacción RedesTelecom
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<img width="768" height="433" src="https://img.redestelecom.es/wp-content/uploads/2024/09/27132054/Sabio-Septeo-768x433.jpg" class="card-responsive-img fit-img" alt="Septeo migra su contact center con Grupo Sabio" decoding="async" srcset="https://img.redestelecom.es/wp-content/uploads/2024/09/27132054/Sabio-Septeo-768x433.jpg 768w, https://img.redestelecom.es/wp-content/uploads/2024/09/27132054/Sabio-Septeo-156x88.jpg 156w, https://img.redestelecom.es/wp-content/uploads/2024/09/27132054/Sabio-Septeo-640x360.jpg 640w, https://img.redestelecom.es/wp-content/uploads/2024/09/27132054/Sabio-Septeo-1024x577.jpg 1024w, https://img.redestelecom.es/wp-content/uploads/2024/09/27132054/Sabio-Septeo-lq.jpg 30w, https://img.redestelecom.es/wp-content/uploads/2024/09/27132054/Sabio-Septeo.jpg 1100w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

proyectos
Septeo migra su contact center con Grupo Sabio
27 Sep 2024
por Redacción RedesTelecom
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<img width="768" height="432" src="https://img.redestelecom.es/wp-content/uploads/2024/09/26120008/HPE-Aruba-Networking-Central-product-image-768x432.jpg" class="card-responsive-img fit-img" alt="HPE mejora la plataforma Aruba Networking Central" decoding="async" srcset="https://img.redestelecom.es/wp-content/uploads/2024/09/26120008/HPE-Aruba-Networking-Central-product-image-768x432.jpg 768w, https://img.redestelecom.es/wp-content/uploads/2024/09/26120008/HPE-Aruba-Networking-Central-product-image-1280x720.jpg 1280w, https://img.redestelecom.es/wp-content/uploads/2024/09/26120008/HPE-Aruba-Networking-Central-product-image-156x88.jpg 156w, https://img.redestelecom.es/wp-content/uploads/2024/09/26120008/HPE-Aruba-Networking-Central-product-image-1536x864.jpg 1536w, https://img.redestelecom.es/wp-content/uploads/2024/09/26120008/HPE-Aruba-Networking-Central-product-image-640x360.jpg 640w, https://img.redestelecom.es/wp-content/uploads/2024/09/26120008/HPE-Aruba-Networking-Central-product-image-1024x576.jpg 1024w, https://img.redestelecom.es/wp-content/uploads/2024/09/26120008/HPE-Aruba-Networking-Central-product-image-lq.jpg 30w, https://img.redestelecom.es/wp-content/uploads/2024/09/26120008/HPE-Aruba-Networking-Central-product-image.jpg 1920w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

noticias
HPE mejora la plataforma Aruba Networking Central
26 Sep 2024
por Redacción RedesTelecom
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<img width="768" height="431" src="https://img.redestelecom.es/wp-content/uploads/2024/09/13143057/Wehumans-facturas-avatar-768x431.jpg" class="card-responsive-img fit-img" alt="Wehumans dearrolla un humano digital especializado en finanzas." decoding="async" srcset="https://img.redestelecom.es/wp-content/uploads/2024/09/13143057/Wehumans-facturas-avatar-768x431.jpg 768w, https://img.redestelecom.es/wp-content/uploads/2024/09/13143057/Wehumans-facturas-avatar-156x88.jpg 156w, https://img.redestelecom.es/wp-content/uploads/2024/09/13143057/Wehumans-facturas-avatar-640x360.jpg 640w, https://img.redestelecom.es/wp-content/uploads/2024/09/13143057/Wehumans-facturas-avatar-1024x574.jpg 1024w, https://img.redestelecom.es/wp-content/uploads/2024/09/13143057/Wehumans-facturas-avatar-lq.jpg 30w, https://img.redestelecom.es/wp-content/uploads/2024/09/13143057/Wehumans-facturas-avatar.jpg 1280w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

noticias
Wehumans desarrolla un humano digital especializado en finanzas
13 Sep 2024
por Redacción RedesTelecom
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<img width="768" height="432" src="https://img.redestelecom.es/wp-content/uploads/2024/08/30125336/IA-en-empresas-telco-768x432.jpg" class="card-responsive-img fit-img" alt="Las telco confían en la IA para mejorar el customer engagement" decoding="async" srcset="https://img.redestelecom.es/wp-content/uploads/2024/08/30125336/IA-en-empresas-telco-768x432.jpg 768w, https://img.redestelecom.es/wp-content/uploads/2024/08/30125336/IA-en-empresas-telco-1280x720.jpg 1280w, https://img.redestelecom.es/wp-content/uploads/2024/08/30125336/IA-en-empresas-telco-156x88.jpg 156w, https://img.redestelecom.es/wp-content/uploads/2024/08/30125336/IA-en-empresas-telco-1536x864.jpg 1536w, https://img.redestelecom.es/wp-content/uploads/2024/08/30125336/IA-en-empresas-telco-640x360.jpg 640w, https://img.redestelecom.es/wp-content/uploads/2024/08/30125336/IA-en-empresas-telco-1024x576.jpg 1024w, https://img.redestelecom.es/wp-content/uploads/2024/08/30125336/IA-en-empresas-telco-lq.jpg 30w, https://img.redestelecom.es/wp-content/uploads/2024/08/30125336/IA-en-empresas-telco.jpg 1920w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

noticias
Las telco confían en la IA para mejorar el customer engagement
30 Ago 2024
por Redacción RedesTelecom
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<img width="768" height="432" src="https://img.redestelecom.es/wp-content/uploads/2024/08/02100314/Foto-Call-Center-768x432.jpg" class="card-responsive-img fit-img" alt="Telefonía móvil, sector con peor servicio al cliente" decoding="async" srcset="https://img.redestelecom.es/wp-content/uploads/2024/08/02100314/Foto-Call-Center-768x432.jpg 768w, https://img.redestelecom.es/wp-content/uploads/2024/08/02100314/Foto-Call-Center-156x88.jpg 156w, https://img.redestelecom.es/wp-content/uploads/2024/08/02100314/Foto-Call-Center-640x360.jpg 640w, https://img.redestelecom.es/wp-content/uploads/2024/08/02100314/Foto-Call-Center-1024x576.jpg 1024w, https://img.redestelecom.es/wp-content/uploads/2024/08/02100314/Foto-Call-Center-lq.jpg 30w, https://img.redestelecom.es/wp-content/uploads/2024/08/02100314/Foto-Call-Center.jpg 1280w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

noticias
Telefonía móvil, sector con peor servicio al cliente
06 Ago 2024
por Redacción RedesTelecom
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<img width="768" height="431" src="https://img.redestelecom.es/wp-content/uploads/2024/08/02111527/IA-Telecomunicaciones-Minsait-768x431.jpg" class="card-responsive-img fit-img" alt="La mejora de la eficiencia y de la CX impulsarán la adopción de IA en las telco" decoding="async" srcset="https://img.redestelecom.es/wp-content/uploads/2024/08/02111527/IA-Telecomunicaciones-Minsait-768x431.jpg 768w, https://img.redestelecom.es/wp-content/uploads/2024/08/02111527/IA-Telecomunicaciones-Minsait-1280x719.jpg 1280w, https://img.redestelecom.es/wp-content/uploads/2024/08/02111527/IA-Telecomunicaciones-Minsait-156x88.jpg 156w, https://img.redestelecom.es/wp-content/uploads/2024/08/02111527/IA-Telecomunicaciones-Minsait-640x360.jpg 640w, https://img.redestelecom.es/wp-content/uploads/2024/08/02111527/IA-Telecomunicaciones-Minsait-1024x575.jpg 1024w, https://img.redestelecom.es/wp-content/uploads/2024/08/02111527/IA-Telecomunicaciones-Minsait-lq.jpg 30w, https://img.redestelecom.es/wp-content/uploads/2024/08/02111527/IA-Telecomunicaciones-Minsait.jpg 1282w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

especiales
La mejora de la eficiencia y de la CX impulsarán la adopción de IA en las telco
02 Ago 2024
por Redacción RedesTelecom
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<img width="768" height="432" src="https://img.redestelecom.es/wp-content/uploads/2024/07/30111222/Contact-center-768x432.jpg" class="card-responsive-img fit-img" alt="Gamma compra BrightCloud Group, especialista británico en soluciones de contact center principal socio de Cisco." decoding="async" srcset="https://img.redestelecom.es/wp-content/uploads/2024/07/30111222/Contact-center-768x432.jpg 768w, https://img.redestelecom.es/wp-content/uploads/2024/07/30111222/Contact-center-1280x720.jpg 1280w, https://img.redestelecom.es/wp-content/uploads/2024/07/30111222/Contact-center-156x88.jpg 156w, https://img.redestelecom.es/wp-content/uploads/2024/07/30111222/Contact-center-1536x864.jpg 1536w, https://img.redestelecom.es/wp-content/uploads/2024/07/30111222/Contact-center-640x360.jpg 640w, https://img.redestelecom.es/wp-content/uploads/2024/07/30111222/Contact-center-1024x576.jpg 1024w, https://img.redestelecom.es/wp-content/uploads/2024/07/30111222/Contact-center-lq.jpg 30w, https://img.redestelecom.es/wp-content/uploads/2024/07/30111222/Contact-center.jpg 1920w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

noticias
Gamma compra BrightCloud Group
30 Jul 2024
por Redacción RedesTelecom
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