Tendencias

<img width="768" height="430" src="https://img.redestelecom.es/wp-content/uploads/2025/09/19132236/Agentes-IA-768x430.jpg" class="card-responsive-img fit-img" alt="Ninguna de las Fortune 500 habrá eliminado por completo el servicio al cliente humano para 2028" sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" fetchpriority="high" srcset="https://img.redestelecom.es/wp-content/uploads/2025/09/19132236/Agentes-IA-768x430.jpg 768w, https://img.redestelecom.es/wp-content/uploads/2025/09/19132236/Agentes-IA-1280x717.jpg 1280w, https://img.redestelecom.es/wp-content/uploads/2025/09/19132236/Agentes-IA-156x88.jpg 156w, https://img.redestelecom.es/wp-content/uploads/2025/09/19132236/Agentes-IA-1536x861.jpg 1536w, https://img.redestelecom.es/wp-content/uploads/2025/09/19132236/Agentes-IA-1024x574.jpg 1024w, https://img.redestelecom.es/wp-content/uploads/2025/09/19132236/Agentes-IA-lq.jpg 30w, https://img.redestelecom.es/wp-content/uploads/2025/09/19132236/Agentes-IA.jpg 1920w" data-eio="l" />

informes
Ninguna de las Fortune 500 habrá eliminado por completo el servicio al cliente humano para 2028
19 Sep 2025
por Cristina Albarrán
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<img width="768" height="430" src="https://img.redestelecom.es/wp-content/uploads/2025/09/12125656/f3a27a64-5bb2-4946-80dd-198a7a871bb6-768x430.jpg" class="card-responsive-img fit-img" alt="Jorge Méndez, CTO de Onivia" sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://img.redestelecom.es/wp-content/uploads/2025/09/12125656/f3a27a64-5bb2-4946-80dd-198a7a871bb6-768x430.jpg 768w, https://img.redestelecom.es/wp-content/uploads/2025/09/12125656/f3a27a64-5bb2-4946-80dd-198a7a871bb6-1280x716.jpg 1280w, https://img.redestelecom.es/wp-content/uploads/2025/09/12125656/f3a27a64-5bb2-4946-80dd-198a7a871bb6-156x88.jpg 156w, https://img.redestelecom.es/wp-content/uploads/2025/09/12125656/f3a27a64-5bb2-4946-80dd-198a7a871bb6-1536x859.jpg 1536w, https://img.redestelecom.es/wp-content/uploads/2025/09/12125656/f3a27a64-5bb2-4946-80dd-198a7a871bb6-1024x573.jpg 1024w, https://img.redestelecom.es/wp-content/uploads/2025/09/12125656/f3a27a64-5bb2-4946-80dd-198a7a871bb6-lq.jpg 30w, https://img.redestelecom.es/wp-content/uploads/2025/09/12125656/f3a27a64-5bb2-4946-80dd-198a7a871bb6.jpg 1600w" data-eio="l" />

ofrecido por onivia
El papel del CTO y el futuro del sector telco por Jorge Méndez, de Onivia
12 Sep 2025
por Cristina Albarrán
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<img width="768" height="432" src="https://img.redestelecom.es/wp-content/uploads/2025/09/12100733/Esteban-Fernandez-Vallejo-de-Snom-768x432.jpg" class="card-responsive-img fit-img" alt="Telecomunicaciones para leer: las aplicaciones de IA revolucionan la telefonía" sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://img.redestelecom.es/wp-content/uploads/2025/09/12100733/Esteban-Fernandez-Vallejo-de-Snom-768x432.jpg 768w, https://img.redestelecom.es/wp-content/uploads/2025/09/12100733/Esteban-Fernandez-Vallejo-de-Snom-156x88.jpg 156w, https://img.redestelecom.es/wp-content/uploads/2025/09/12100733/Esteban-Fernandez-Vallejo-de-Snom-640x360.jpg 640w, https://img.redestelecom.es/wp-content/uploads/2025/09/12100733/Esteban-Fernandez-Vallejo-de-Snom-1024x576.jpg 1024w, https://img.redestelecom.es/wp-content/uploads/2025/09/12100733/Esteban-Fernandez-Vallejo-de-Snom-lq.jpg 30w, https://img.redestelecom.es/wp-content/uploads/2025/09/12100733/Esteban-Fernandez-Vallejo-de-Snom.jpg 1280w" data-eio="l" />

opinión
Telecomunicaciones para leer: las aplicaciones de IA revolucionan la telefonía
12 Sep 2025
por Redacción RedesTelecom
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<img width="768" height="432" src="https://img.redestelecom.es/wp-content/uploads/2025/08/26124637/Foto-Ivo-Ivanov-CEO-DE-CIX-768x432.jpg" class="card-responsive-img fit-img" alt="Ivo Ivanov, CEO de DE-CIX" sizes="auto, (min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" loading="lazy" srcset="https://img.redestelecom.es/wp-content/uploads/2025/08/26124637/Foto-Ivo-Ivanov-CEO-DE-CIX-768x432.jpg 768w, https://img.redestelecom.es/wp-content/uploads/2025/08/26124637/Foto-Ivo-Ivanov-CEO-DE-CIX-1280x720.jpg 1280w, https://img.redestelecom.es/wp-content/uploads/2025/08/26124637/Foto-Ivo-Ivanov-CEO-DE-CIX-156x88.jpg 156w, https://img.redestelecom.es/wp-content/uploads/2025/08/26124637/Foto-Ivo-Ivanov-CEO-DE-CIX-1536x864.jpg 1536w, https://img.redestelecom.es/wp-content/uploads/2025/08/26124637/Foto-Ivo-Ivanov-CEO-DE-CIX-640x360.jpg 640w, https://img.redestelecom.es/wp-content/uploads/2025/08/26124637/Foto-Ivo-Ivanov-CEO-DE-CIX-1024x576.jpg 1024w, https://img.redestelecom.es/wp-content/uploads/2025/08/26124637/Foto-Ivo-Ivanov-CEO-DE-CIX-lq.jpg 30w, https://img.redestelecom.es/wp-content/uploads/2025/08/26124637/Foto-Ivo-Ivanov-CEO-DE-CIX.jpg 1920w" data-eio="l" />

entrevistas
“Las aplicaciones inteligentes están creando nuevos requisitos para la Internet de próxima generación”
05 Sep 2025
por Cristina Albarrán
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<img width="768" height="432" src="https://img.redestelecom.es/wp-content/uploads/2025/08/28125921/David-Villalon-Maisa-768x432.jpg" class="card-responsive-img fit-img" alt="David Villalón, CEO de Maisa" sizes="auto, (min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" loading="lazy" srcset="https://img.redestelecom.es/wp-content/uploads/2025/08/28125921/David-Villalon-Maisa-768x432.jpg 768w, https://img.redestelecom.es/wp-content/uploads/2025/08/28125921/David-Villalon-Maisa-156x88.jpg 156w, https://img.redestelecom.es/wp-content/uploads/2025/08/28125921/David-Villalon-Maisa-640x360.jpg 640w, https://img.redestelecom.es/wp-content/uploads/2025/08/28125921/David-Villalon-Maisa-1024x576.jpg 1024w, https://img.redestelecom.es/wp-content/uploads/2025/08/28125921/David-Villalon-Maisa-lq.jpg 30w, https://img.redestelecom.es/wp-content/uploads/2025/08/28125921/David-Villalon-Maisa.jpg 1280w" data-eio="l" />

opinión
Del concepto a la producción: cómo construir herramientas de IA empresarial que aporten verdadero valor
05 Sep 2025
por Redacción RedesTelecom
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<img width="768" height="432" src="https://img.redestelecom.es/wp-content/uploads/2024/06/28112935/APERTURA-contact-center-768x432.jpg" class="card-responsive-img fit-img" alt="Contact center: comunicaciones cliente-empresa a pedir de boca" sizes="auto, (min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" loading="lazy" srcset="https://img.redestelecom.es/wp-content/uploads/2024/06/28112935/APERTURA-contact-center-768x432.jpg 768w, https://img.redestelecom.es/wp-content/uploads/2024/06/28112935/APERTURA-contact-center-1280x720.jpg 1280w, https://img.redestelecom.es/wp-content/uploads/2024/06/28112935/APERTURA-contact-center-156x88.jpg 156w, https://img.redestelecom.es/wp-content/uploads/2024/06/28112935/APERTURA-contact-center-1536x864.jpg 1536w, https://img.redestelecom.es/wp-content/uploads/2024/06/28112935/APERTURA-contact-center-640x360.jpg 640w, https://img.redestelecom.es/wp-content/uploads/2024/06/28112935/APERTURA-contact-center-1024x576.jpg 1024w, https://img.redestelecom.es/wp-content/uploads/2024/06/28112935/APERTURA-contact-center-lq.jpg 30w, https://img.redestelecom.es/wp-content/uploads/2024/06/28112935/APERTURA-contact-center.jpg 1920w" data-eio="l" />

especiales
Contact center: qué es. Comunicaciones cliente-empresa a pedir de boca
04 Sep 2025
por Cristina Albarrán
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<img width="768" height="512" src="https://www.redestelecom.es/wp-content/uploads/2022/12/57176_24-768x512.jpg" class="card-responsive-img fit-img" alt="5G es la quinta generación de redes móviles." sizes="auto, (min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" loading="lazy" srcset="https://www.redestelecom.es/wp-content/uploads/2022/12/57176_24-768x512.jpg 768w, https://www.redestelecom.es/wp-content/uploads/2022/12/57176_24-132x88.jpg 132w, https://www.redestelecom.es/wp-content/uploads/2022/12/57176_24-lq.jpg 30w, https://www.redestelecom.es/wp-content/uploads/2022/12/57176_24.jpg 800w" data-eio="l" />

ESPECIALES
5G: ventajas y desventajas. Lo que tienes que saber
02 Sep 2025
por Cristina Albarrán
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<img width="768" height="430" src="https://img.redestelecom.es/wp-content/uploads/2025/08/26081617/Apertura-768x430.jpg" class="card-responsive-img fit-img" alt="Qué son las redes GAN" sizes="auto, (min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" loading="lazy" srcset="https://img.redestelecom.es/wp-content/uploads/2025/08/26081617/Apertura-768x430.jpg 768w, https://img.redestelecom.es/wp-content/uploads/2025/08/26081617/Apertura-1280x717.jpg 1280w, https://img.redestelecom.es/wp-content/uploads/2025/08/26081617/Apertura-156x88.jpg 156w, https://img.redestelecom.es/wp-content/uploads/2025/08/26081617/Apertura-1536x861.jpg 1536w, https://img.redestelecom.es/wp-content/uploads/2025/08/26081617/Apertura-1024x574.jpg 1024w, https://img.redestelecom.es/wp-content/uploads/2025/08/26081617/Apertura-lq.jpg 30w, https://img.redestelecom.es/wp-content/uploads/2025/08/26081617/Apertura.jpg 1920w" data-eio="l" />

especiales
Qué son las redes GAN
01 Sep 2025
por Cristina Albarrán
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<img width="768" height="432" src="https://img.redestelecom.es/wp-content/uploads/2025/08/29105306/GL-OTT-5-768x432.jpg" class="card-responsive-img fit-img" alt="El futuro de las OTT: personalización y alianzas con telcos" sizes="auto, (min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" loading="lazy" srcset="https://img.redestelecom.es/wp-content/uploads/2025/08/29105306/GL-OTT-5-768x432.jpg 768w, https://img.redestelecom.es/wp-content/uploads/2025/08/29105306/GL-OTT-5-1280x720.jpg 1280w, https://img.redestelecom.es/wp-content/uploads/2025/08/29105306/GL-OTT-5-156x88.jpg 156w, https://img.redestelecom.es/wp-content/uploads/2025/08/29105306/GL-OTT-5-1536x864.jpg 1536w, https://img.redestelecom.es/wp-content/uploads/2025/08/29105306/GL-OTT-5-640x360.jpg 640w, https://img.redestelecom.es/wp-content/uploads/2025/08/29105306/GL-OTT-5-1024x576.jpg 1024w, https://img.redestelecom.es/wp-content/uploads/2025/08/29105306/GL-OTT-5-lq.jpg 30w, https://img.redestelecom.es/wp-content/uploads/2025/08/29105306/GL-OTT-5.jpg 1920w" data-eio="l" />

informes
El futuro de las OTT: personalización y alianzas con telcos
29 Ago 2025
por Redacción RedesTelecom
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<img width="768" height="432" src="https://img.redestelecom.es/wp-content/uploads/2025/08/22142151/Zaragoza-COIT-768x432.jpg" class="card-responsive-img fit-img" alt="Zaragoza COIT" sizes="auto, (min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" loading="lazy" srcset="https://img.redestelecom.es/wp-content/uploads/2025/08/22142151/Zaragoza-COIT-768x432.jpg 768w, https://img.redestelecom.es/wp-content/uploads/2025/08/22142151/Zaragoza-COIT-1280x720.jpg 1280w, https://img.redestelecom.es/wp-content/uploads/2025/08/22142151/Zaragoza-COIT-156x88.jpg 156w, https://img.redestelecom.es/wp-content/uploads/2025/08/22142151/Zaragoza-COIT-1536x864.jpg 1536w, https://img.redestelecom.es/wp-content/uploads/2025/08/22142151/Zaragoza-COIT-640x360.jpg 640w, https://img.redestelecom.es/wp-content/uploads/2025/08/22142151/Zaragoza-COIT-1024x576.jpg 1024w, https://img.redestelecom.es/wp-content/uploads/2025/08/22142151/Zaragoza-COIT-lq.jpg 30w, https://img.redestelecom.es/wp-content/uploads/2025/08/22142151/Zaragoza-COIT.jpg 1920w" data-eio="l" />

eventos
V Congreso Nacional de Telecomunicaciones
22 Ago 2025
por Redacción RedesTelecom
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