Contact Center

<img width="560" height="315" src="https://www.redestelecom.es/wp-content/uploads/2020/02/71331_13.jpg" class="card-responsive-img fit-img" alt="Sitel robotiza los procesos de contact center" decoding="async" fetchpriority="high" srcset="https://www.redestelecom.es/wp-content/uploads/2020/02/71331_13.jpg 560w, https://www.redestelecom.es/wp-content/uploads/2020/02/71331_13-156x88.jpg 156w, https://www.redestelecom.es/wp-content/uploads/2020/02/71331_13-lq.jpg 30w" sizes="(max-width: 560px) 100vw, 560px" data-eio="l" />
Sitel robotiza los procesos de contact center
17 Feb 2020
por Redacción RedesTelecom
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<img width="560" height="839" src="https://www.redestelecom.es/wp-content/uploads/2020/02/14299_79.jpg" class="card-responsive-img fit-img" alt="Santi Vernet, director comercial de masvoz." decoding="async" srcset="https://www.redestelecom.es/wp-content/uploads/2020/02/14299_79.jpg 560w, https://www.redestelecom.es/wp-content/uploads/2020/02/14299_79-481x720.jpg 481w, https://www.redestelecom.es/wp-content/uploads/2020/02/14299_79-59x88.jpg 59w, https://www.redestelecom.es/wp-content/uploads/2020/02/14299_79-513x768.jpg 513w, https://www.redestelecom.es/wp-content/uploads/2020/02/14299_79-lq.jpg 30w" sizes="(max-width: 560px) 100vw, 560px" data-eio="l" />
La Inteligencia Artificial favorecerá la especialización del agente de call center
14 Feb 2020
por Santi Vernet
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<img width="560" height="280" src="https://www.redestelecom.es/wp-content/uploads/2020/02/20915_75.jpg" class="card-responsive-img fit-img" alt="Avaya ENGAGE 2020" decoding="async" srcset="https://www.redestelecom.es/wp-content/uploads/2020/02/20915_75.jpg 560w, https://www.redestelecom.es/wp-content/uploads/2020/02/20915_75-156x78.jpg 156w, https://www.redestelecom.es/wp-content/uploads/2020/02/20915_75-lq.jpg 30w" sizes="(max-width: 560px) 100vw, 560px" data-eio="l" />
Avaya ENGAGE 2020
06 Feb 2020
por Redacción RedesTelecom
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<img width="560" height="392" src="https://www.redestelecom.es/wp-content/uploads/2020/02/57253_94.jpg" class="card-responsive-img fit-img" alt="Satya Nadella, CEO de Microsoft y Tony Bates, CEO de Genesys." decoding="async" srcset="https://www.redestelecom.es/wp-content/uploads/2020/02/57253_94.jpg 560w, https://www.redestelecom.es/wp-content/uploads/2020/02/57253_94-126x88.jpg 126w, https://www.redestelecom.es/wp-content/uploads/2020/02/57253_94-lq.jpg 30w" sizes="(max-width: 560px) 100vw, 560px" data-eio="l" />
Microsoft y Genesys extienden su colaboración cloud
03 Feb 2020
por Redacción RedesTelecom
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<img width="512" height="282" src="https://www.redestelecom.es/wp-content/uploads/2020/01/12309_78.jpg" class="card-responsive-img fit-img" alt="Simon Harrison, nuevo Chief Marketing Officer de Avaya" decoding="async" srcset="https://www.redestelecom.es/wp-content/uploads/2020/01/12309_78.jpg 512w, https://www.redestelecom.es/wp-content/uploads/2020/01/12309_78-156x86.jpg 156w, https://www.redestelecom.es/wp-content/uploads/2020/01/12309_78-lq.jpg 30w" sizes="(max-width: 512px) 100vw, 512px" data-eio="l" />
Simon Harrison, nuevo Chief Marketing Officer de Avaya
31 Ene 2020
por Redacción RedesTelecom
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<img width="560" height="373" src="https://www.redestelecom.es/wp-content/uploads/2020/01/66365_27.jpg" class="card-responsive-img fit-img" alt="Cisco Live 2020." decoding="async" srcset="https://www.redestelecom.es/wp-content/uploads/2020/01/66365_27.jpg 560w, https://www.redestelecom.es/wp-content/uploads/2020/01/66365_27-132x88.jpg 132w, https://www.redestelecom.es/wp-content/uploads/2020/01/66365_27-lq.jpg 30w" sizes="(max-width: 560px) 100vw, 560px" data-eio="l" />
Principales anuncios de Cisco Live 2020
28 Ene 2020
por Redacción RedesTelecom
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<img width="560" height="354" src="https://www.redestelecom.es/wp-content/uploads/2020/01/67603_85.jpg" class="card-responsive-img fit-img" alt="Crecimiento de agentes cloud para contact center." decoding="async" srcset="https://www.redestelecom.es/wp-content/uploads/2020/01/67603_85.jpg 560w, https://www.redestelecom.es/wp-content/uploads/2020/01/67603_85-139x88.jpg 139w, https://www.redestelecom.es/wp-content/uploads/2020/01/67603_85-lq.jpg 30w" sizes="(max-width: 560px) 100vw, 560px" data-eio="l" />
Cloud agents, la gran revolución en contact center
23 Ene 2020
por Cristina Albarrán
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<img width="637" height="421" src="https://www.redestelecom.es/wp-content/uploads/2020/01/32395_19.jpg" class="card-responsive-img fit-img" alt="Numintec crea una nueva división de IA" decoding="async" srcset="https://www.redestelecom.es/wp-content/uploads/2020/01/32395_19.jpg 637w, https://www.redestelecom.es/wp-content/uploads/2020/01/32395_19-133x88.jpg 133w, https://www.redestelecom.es/wp-content/uploads/2020/01/32395_19-lq.jpg 30w" sizes="(max-width: 637px) 100vw, 637px" data-eio="l" />
Numintec crea una nueva división de IA
21 Ene 2020
por Redacción RedesTelecom
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<img width="480" height="317" src="https://www.redestelecom.es/wp-content/uploads/2020/01/37485_46.jpg" class="card-responsive-img fit-img" alt="Frédéric Durand, fundador y director general de Diabolocom" decoding="async" srcset="https://www.redestelecom.es/wp-content/uploads/2020/01/37485_46.jpg 480w, https://www.redestelecom.es/wp-content/uploads/2020/01/37485_46-133x88.jpg 133w, https://www.redestelecom.es/wp-content/uploads/2020/01/37485_46-lq.jpg 30w" sizes="(max-width: 480px) 100vw, 480px" data-eio="l" />
Diabolocom espera crecer un 30% este año
21 Ene 2020
por Redacción Computing
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<img width="560" height="250" src="https://www.redestelecom.es/wp-content/uploads/2020/01/80531_20.jpg" class="card-responsive-img fit-img" alt="PureCloud pasa a llamarse Genesys Cloud" decoding="async" srcset="https://www.redestelecom.es/wp-content/uploads/2020/01/80531_20.jpg 560w, https://www.redestelecom.es/wp-content/uploads/2020/01/80531_20-156x70.jpg 156w, https://www.redestelecom.es/wp-content/uploads/2020/01/80531_20-lq.jpg 30w" sizes="(max-width: 560px) 100vw, 560px" data-eio="l" />
PureCloud pasa a llamarse Genesys Cloud
17 Ene 2020
por Redacción RedesTelecom
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