Contact Center

<img width="768" height="346" src="https://www.redestelecom.es/wp-content/uploads/2022/07/46801_98-768x346.jpg" class="card-responsive-img fit-img" alt="Oficina de Enreach en Zaragoza." decoding="async" fetchpriority="high" srcset="https://www.redestelecom.es/wp-content/uploads/2022/07/46801_98-768x346.jpg 768w, https://www.redestelecom.es/wp-content/uploads/2022/07/46801_98-156x70.jpg 156w, https://www.redestelecom.es/wp-content/uploads/2022/07/46801_98-lq.jpg 30w, https://www.redestelecom.es/wp-content/uploads/2022/07/46801_98.jpg 800w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />
Enreach obtiene las ISO de calidad y seguridad de la información y datos
20 Jul 2022
por Redacción RedesTelecom
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<img width="768" height="512" src="https://www.redestelecom.es/wp-content/uploads/2022/07/35752_03-768x512.jpg" class="card-responsive-img fit-img" alt="Nuevas oficinas de Intelcia en Madrid." decoding="async" srcset="https://www.redestelecom.es/wp-content/uploads/2022/07/35752_03-768x512.jpg 768w, https://www.redestelecom.es/wp-content/uploads/2022/07/35752_03-132x88.jpg 132w, https://www.redestelecom.es/wp-content/uploads/2022/07/35752_03-lq.jpg 30w, https://www.redestelecom.es/wp-content/uploads/2022/07/35752_03.jpg 800w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />
Intelcia abre nueva sede en Madrid
18 Jul 2022
por Redacción RedesTelecom
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<img width="768" height="512" src="https://www.redestelecom.es/wp-content/uploads/2022/07/47259_68-768x512.jpg" class="card-responsive-img fit-img" alt="Contact center de Adevinta Spain." decoding="async" srcset="https://www.redestelecom.es/wp-content/uploads/2022/07/47259_68-768x512.jpg 768w, https://www.redestelecom.es/wp-content/uploads/2022/07/47259_68-132x88.jpg 132w, https://www.redestelecom.es/wp-content/uploads/2022/07/47259_68-lq.jpg 30w, https://www.redestelecom.es/wp-content/uploads/2022/07/47259_68.jpg 800w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />
Adevinta Spain transforma su contact center de la mano de Evolutio
15 Jul 2022
por Redacción RedesTelecom
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<img width="768" height="432" src="https://www.redestelecom.es/wp-content/uploads/2022/07/31525_67-768x432.jpg" class="card-responsive-img fit-img" alt="Asics elige a Amelia para su servicio al cliente." decoding="async" srcset="https://www.redestelecom.es/wp-content/uploads/2022/07/31525_67-768x432.jpg 768w, https://www.redestelecom.es/wp-content/uploads/2022/07/31525_67-156x88.jpg 156w, https://www.redestelecom.es/wp-content/uploads/2022/07/31525_67-640x360.jpg 640w, https://www.redestelecom.es/wp-content/uploads/2022/07/31525_67-lq.jpg 30w, https://www.redestelecom.es/wp-content/uploads/2022/07/31525_67.jpg 800w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />
Asics elige a Amelia para su servicio al cliente
07 Jul 2022
por Redacción RedesTelecom
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<img width="480" height="317" src="https://www.redestelecom.es/wp-content/uploads/2022/07/81517_67.jpg" class="card-responsive-img fit-img" alt="Enreach desvela las 3 tecnologías clave para mejorar la customer experience." decoding="async" srcset="https://www.redestelecom.es/wp-content/uploads/2022/07/81517_67.jpg 480w, https://www.redestelecom.es/wp-content/uploads/2022/07/81517_67-133x88.jpg 133w, https://www.redestelecom.es/wp-content/uploads/2022/07/81517_67-lq.jpg 30w" sizes="(max-width: 480px) 100vw, 480px" data-eio="l" />
3 tecnologías clave para ayudar a los agentes de call center a mejorar la customer experience
07 Jul 2022
por Redacción RedesTelecom
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<img width="768" height="780" src="https://www.redestelecom.es/wp-content/uploads/2022/07/68531_56-768x780.jpg" class="card-responsive-img fit-img" alt="Madrid, Cataluña y Andalucía siguen concentrando el mayor número de empleados en el contact center." decoding="async" srcset="https://www.redestelecom.es/wp-content/uploads/2022/07/68531_56-768x780.jpg 768w, https://www.redestelecom.es/wp-content/uploads/2022/07/68531_56-709x720.jpg 709w, https://www.redestelecom.es/wp-content/uploads/2022/07/68531_56-87x88.jpg 87w, https://www.redestelecom.es/wp-content/uploads/2022/07/68531_56-757x768.jpg 757w, https://www.redestelecom.es/wp-content/uploads/2022/07/68531_56-lq.jpg 30w, https://www.redestelecom.es/wp-content/uploads/2022/07/68531_56.jpg 800w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />
Balance del empleo en el sector del contact center español
06 Jul 2022
por Redacción RedesTelecom
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<img width="768" height="516" src="https://www.redestelecom.es/wp-content/uploads/2022/06/76127_17-768x516.jpg" class="card-responsive-img fit-img" alt="La Universidad San Jorge automatiza y personaliza sus comunicaciones." decoding="async" srcset="https://www.redestelecom.es/wp-content/uploads/2022/06/76127_17-768x516.jpg 768w, https://www.redestelecom.es/wp-content/uploads/2022/06/76127_17-131x88.jpg 131w, https://www.redestelecom.es/wp-content/uploads/2022/06/76127_17-lq.jpg 30w, https://www.redestelecom.es/wp-content/uploads/2022/06/76127_17.jpg 800w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />
La Universidad San Jorge automatiza y personaliza sus comunicaciones
27 Jun 2022
por Redacción RedesTelecom
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<img width="494" height="364" src="https://www.redestelecom.es/wp-content/uploads/2022/06/28435_50.jpg" class="card-responsive-img fit-img" alt="Gabi Navarro, CEO del Grupo ICR; Carlos López, head of development de ICR Software Factory, y Aitana Arias, CMO de ICR Evolution." decoding="async" srcset="https://www.redestelecom.es/wp-content/uploads/2022/06/28435_50.jpg 494w, https://www.redestelecom.es/wp-content/uploads/2022/06/28435_50-119x88.jpg 119w, https://www.redestelecom.es/wp-content/uploads/2022/06/28435_50-lq.jpg 30w" sizes="(max-width: 494px) 100vw, 494px" data-eio="l" />
Nace Grupo ICR
13 Jun 2022
por Redacción RedesTelecom
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<img width="768" height="442" src="https://www.redestelecom.es/wp-content/uploads/2022/06/57424_95-768x442.jpg" class="card-responsive-img fit-img" alt="La Asociación CEX presenta su estudio anual de mercado sobre el contact center 2021." decoding="async" srcset="https://www.redestelecom.es/wp-content/uploads/2022/06/57424_95-768x442.jpg 768w, https://www.redestelecom.es/wp-content/uploads/2022/06/57424_95-153x88.jpg 153w, https://www.redestelecom.es/wp-content/uploads/2022/06/57424_95-lq.jpg 30w, https://www.redestelecom.es/wp-content/uploads/2022/06/57424_95.jpg 800w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />
El peso tecnológico de los contact center continúa en ascenso
10 Jun 2022
por Redacción RedesTelecom
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<img width="768" height="576" src="https://www.redestelecom.es/wp-content/uploads/2022/06/73896_28-768x576.jpg" class="card-responsive-img fit-img" alt="Pablo de Mier Prieto, Country Manager de España de CM.com." decoding="async" srcset="https://www.redestelecom.es/wp-content/uploads/2022/06/73896_28-768x576.jpg 768w, https://www.redestelecom.es/wp-content/uploads/2022/06/73896_28-117x88.jpg 117w, https://www.redestelecom.es/wp-content/uploads/2022/06/73896_28-lq.jpg 30w, https://www.redestelecom.es/wp-content/uploads/2022/06/73896_28.jpg 800w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />
Chatbots para hacer crecer tu negocio
07 Jun 2022
por Pablo de Mier Prieto
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