Customer experience

<img width="768" height="432" src="https://img.redestelecom.es/wp-content/uploads/2024/09/26120008/HPE-Aruba-Networking-Central-product-image-768x432.jpg" class="card-responsive-img fit-img" alt="HPE mejora la plataforma Aruba Networking Central" decoding="async" fetchpriority="high" srcset="https://img.redestelecom.es/wp-content/uploads/2024/09/26120008/HPE-Aruba-Networking-Central-product-image-768x432.jpg 768w, https://img.redestelecom.es/wp-content/uploads/2024/09/26120008/HPE-Aruba-Networking-Central-product-image-1280x720.jpg 1280w, https://img.redestelecom.es/wp-content/uploads/2024/09/26120008/HPE-Aruba-Networking-Central-product-image-156x88.jpg 156w, https://img.redestelecom.es/wp-content/uploads/2024/09/26120008/HPE-Aruba-Networking-Central-product-image-1536x864.jpg 1536w, https://img.redestelecom.es/wp-content/uploads/2024/09/26120008/HPE-Aruba-Networking-Central-product-image-640x360.jpg 640w, https://img.redestelecom.es/wp-content/uploads/2024/09/26120008/HPE-Aruba-Networking-Central-product-image-1024x576.jpg 1024w, https://img.redestelecom.es/wp-content/uploads/2024/09/26120008/HPE-Aruba-Networking-Central-product-image-lq.jpg 30w, https://img.redestelecom.es/wp-content/uploads/2024/09/26120008/HPE-Aruba-Networking-Central-product-image.jpg 1920w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

noticias
HPE mejora la plataforma Aruba Networking Central
26 Sep 2024
por Redacción RedesTelecom
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<img width="768" height="431" src="https://img.redestelecom.es/wp-content/uploads/2024/09/13143057/Wehumans-facturas-avatar-768x431.jpg" class="card-responsive-img fit-img" alt="Wehumans dearrolla un humano digital especializado en finanzas." decoding="async" srcset="https://img.redestelecom.es/wp-content/uploads/2024/09/13143057/Wehumans-facturas-avatar-768x431.jpg 768w, https://img.redestelecom.es/wp-content/uploads/2024/09/13143057/Wehumans-facturas-avatar-156x88.jpg 156w, https://img.redestelecom.es/wp-content/uploads/2024/09/13143057/Wehumans-facturas-avatar-640x360.jpg 640w, https://img.redestelecom.es/wp-content/uploads/2024/09/13143057/Wehumans-facturas-avatar-1024x574.jpg 1024w, https://img.redestelecom.es/wp-content/uploads/2024/09/13143057/Wehumans-facturas-avatar-lq.jpg 30w, https://img.redestelecom.es/wp-content/uploads/2024/09/13143057/Wehumans-facturas-avatar.jpg 1280w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

noticias
Wehumans desarrolla un humano digital especializado en finanzas
13 Sep 2024
por Redacción RedesTelecom
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<img width="768" height="432" src="https://img.redestelecom.es/wp-content/uploads/2024/08/30125336/IA-en-empresas-telco-768x432.jpg" class="card-responsive-img fit-img" alt="Las telco confían en la IA para mejorar el customer engagement" decoding="async" srcset="https://img.redestelecom.es/wp-content/uploads/2024/08/30125336/IA-en-empresas-telco-768x432.jpg 768w, https://img.redestelecom.es/wp-content/uploads/2024/08/30125336/IA-en-empresas-telco-1280x720.jpg 1280w, https://img.redestelecom.es/wp-content/uploads/2024/08/30125336/IA-en-empresas-telco-156x88.jpg 156w, https://img.redestelecom.es/wp-content/uploads/2024/08/30125336/IA-en-empresas-telco-1536x864.jpg 1536w, https://img.redestelecom.es/wp-content/uploads/2024/08/30125336/IA-en-empresas-telco-640x360.jpg 640w, https://img.redestelecom.es/wp-content/uploads/2024/08/30125336/IA-en-empresas-telco-1024x576.jpg 1024w, https://img.redestelecom.es/wp-content/uploads/2024/08/30125336/IA-en-empresas-telco-lq.jpg 30w, https://img.redestelecom.es/wp-content/uploads/2024/08/30125336/IA-en-empresas-telco.jpg 1920w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

noticias
Las telco confían en la IA para mejorar el customer engagement
30 Ago 2024
por Redacción RedesTelecom
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<img width="768" height="432" src="https://img.redestelecom.es/wp-content/uploads/2024/08/02100314/Foto-Call-Center-768x432.jpg" class="card-responsive-img fit-img" alt="Telefonía móvil, sector con peor servicio al cliente" decoding="async" srcset="https://img.redestelecom.es/wp-content/uploads/2024/08/02100314/Foto-Call-Center-768x432.jpg 768w, https://img.redestelecom.es/wp-content/uploads/2024/08/02100314/Foto-Call-Center-156x88.jpg 156w, https://img.redestelecom.es/wp-content/uploads/2024/08/02100314/Foto-Call-Center-640x360.jpg 640w, https://img.redestelecom.es/wp-content/uploads/2024/08/02100314/Foto-Call-Center-1024x576.jpg 1024w, https://img.redestelecom.es/wp-content/uploads/2024/08/02100314/Foto-Call-Center-lq.jpg 30w, https://img.redestelecom.es/wp-content/uploads/2024/08/02100314/Foto-Call-Center.jpg 1280w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

noticias
Telefonía móvil, sector con peor servicio al cliente
06 Ago 2024
por Redacción RedesTelecom
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<img width="768" height="431" src="https://img.redestelecom.es/wp-content/uploads/2024/08/02111527/IA-Telecomunicaciones-Minsait-768x431.jpg" class="card-responsive-img fit-img" alt="La mejora de la eficiencia y de la CX impulsarán la adopción de IA en las telco" decoding="async" srcset="https://img.redestelecom.es/wp-content/uploads/2024/08/02111527/IA-Telecomunicaciones-Minsait-768x431.jpg 768w, https://img.redestelecom.es/wp-content/uploads/2024/08/02111527/IA-Telecomunicaciones-Minsait-1280x719.jpg 1280w, https://img.redestelecom.es/wp-content/uploads/2024/08/02111527/IA-Telecomunicaciones-Minsait-156x88.jpg 156w, https://img.redestelecom.es/wp-content/uploads/2024/08/02111527/IA-Telecomunicaciones-Minsait-640x360.jpg 640w, https://img.redestelecom.es/wp-content/uploads/2024/08/02111527/IA-Telecomunicaciones-Minsait-1024x575.jpg 1024w, https://img.redestelecom.es/wp-content/uploads/2024/08/02111527/IA-Telecomunicaciones-Minsait-lq.jpg 30w, https://img.redestelecom.es/wp-content/uploads/2024/08/02111527/IA-Telecomunicaciones-Minsait.jpg 1282w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

especiales
La mejora de la eficiencia y de la CX impulsarán la adopción de IA en las telco
02 Ago 2024
por Redacción RedesTelecom
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<img width="768" height="432" src="https://img.redestelecom.es/wp-content/uploads/2024/07/30111222/Contact-center-768x432.jpg" class="card-responsive-img fit-img" alt="Gamma compra BrightCloud Group, especialista británico en soluciones de contact center principal socio de Cisco." decoding="async" srcset="https://img.redestelecom.es/wp-content/uploads/2024/07/30111222/Contact-center-768x432.jpg 768w, https://img.redestelecom.es/wp-content/uploads/2024/07/30111222/Contact-center-1280x720.jpg 1280w, https://img.redestelecom.es/wp-content/uploads/2024/07/30111222/Contact-center-156x88.jpg 156w, https://img.redestelecom.es/wp-content/uploads/2024/07/30111222/Contact-center-1536x864.jpg 1536w, https://img.redestelecom.es/wp-content/uploads/2024/07/30111222/Contact-center-640x360.jpg 640w, https://img.redestelecom.es/wp-content/uploads/2024/07/30111222/Contact-center-1024x576.jpg 1024w, https://img.redestelecom.es/wp-content/uploads/2024/07/30111222/Contact-center-lq.jpg 30w, https://img.redestelecom.es/wp-content/uploads/2024/07/30111222/Contact-center.jpg 1920w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

noticias
Gamma compra BrightCloud Group
30 Jul 2024
por Redacción RedesTelecom
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<img width="768" height="430" src="https://img.redestelecom.es/wp-content/uploads/2024/07/22125708/Integracion-Gamma-WhatsApp-768x430.jpg" class="card-responsive-img fit-img" alt="Gamma incorpora WhatsApp a su software de call center" decoding="async" srcset="https://img.redestelecom.es/wp-content/uploads/2024/07/22125708/Integracion-Gamma-WhatsApp-768x430.jpg 768w, https://img.redestelecom.es/wp-content/uploads/2024/07/22125708/Integracion-Gamma-WhatsApp-156x88.jpg 156w, https://img.redestelecom.es/wp-content/uploads/2024/07/22125708/Integracion-Gamma-WhatsApp-1024x574.jpg 1024w, https://img.redestelecom.es/wp-content/uploads/2024/07/22125708/Integracion-Gamma-WhatsApp-lq.jpg 30w, https://img.redestelecom.es/wp-content/uploads/2024/07/22125708/Integracion-Gamma-WhatsApp.jpg 1280w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

noticias
Gamma incorpora WhatsApp a su software de call center
22 Jul 2024
por Redacción RedesTelecom
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<img width="768" height="432" src="https://img.redestelecom.es/wp-content/uploads/2024/07/19105900/Tienda-Kiabi-768x432.jpg" class="card-responsive-img fit-img" alt="Kiabi transforma su red global con GTT." decoding="async" srcset="https://img.redestelecom.es/wp-content/uploads/2024/07/19105900/Tienda-Kiabi-768x432.jpg 768w, https://img.redestelecom.es/wp-content/uploads/2024/07/19105900/Tienda-Kiabi-1280x720.jpg 1280w, https://img.redestelecom.es/wp-content/uploads/2024/07/19105900/Tienda-Kiabi-156x88.jpg 156w, https://img.redestelecom.es/wp-content/uploads/2024/07/19105900/Tienda-Kiabi-1536x864.jpg 1536w, https://img.redestelecom.es/wp-content/uploads/2024/07/19105900/Tienda-Kiabi-640x360.jpg 640w, https://img.redestelecom.es/wp-content/uploads/2024/07/19105900/Tienda-Kiabi-1024x576.jpg 1024w, https://img.redestelecom.es/wp-content/uploads/2024/07/19105900/Tienda-Kiabi-lq.jpg 30w, https://img.redestelecom.es/wp-content/uploads/2024/07/19105900/Tienda-Kiabi.jpg 1920w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

proyectos
Kiabi transforma su red global con GTT
19 Jul 2024
por Cristina Albarrán
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<img width="768" height="509" src="https://img.redestelecom.es/wp-content/uploads/2023/09/20135548/RT-Foto_Grupo_Aire-768x509.jpg" class="card-responsive-img fit-img" alt="Sede del Grupo Aire en Elche (Alicante)." decoding="async" srcset="https://img.redestelecom.es/wp-content/uploads/2023/09/20135548/RT-Foto_Grupo_Aire-768x509.jpg 768w, https://img.redestelecom.es/wp-content/uploads/2023/09/20135548/RT-Foto_Grupo_Aire-1086x720.jpg 1086w, https://img.redestelecom.es/wp-content/uploads/2023/09/20135548/RT-Foto_Grupo_Aire-133x88.jpg 133w, https://img.redestelecom.es/wp-content/uploads/2023/09/20135548/RT-Foto_Grupo_Aire-1024x679.jpg 1024w, https://img.redestelecom.es/wp-content/uploads/2023/09/20135548/RT-Foto_Grupo_Aire-lq.jpg 30w, https://img.redestelecom.es/wp-content/uploads/2023/09/20135548/RT-Foto_Grupo_Aire.jpg 1280w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

noticias
Aire Networks moderniza su infraestructura en España con Nokia
17 Jul 2024
por Redacción RedesTelecom
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<img width="768" height="434" src="https://img.redestelecom.es/wp-content/uploads/2024/07/16115638/Tecnicos-de-Adamo-768x434.jpg" class="card-responsive-img fit-img" alt="Adamo optimiza la atención al cliente con Sabio" decoding="async" srcset="https://img.redestelecom.es/wp-content/uploads/2024/07/16115638/Tecnicos-de-Adamo-768x434.jpg 768w, https://img.redestelecom.es/wp-content/uploads/2024/07/16115638/Tecnicos-de-Adamo-156x88.jpg 156w, https://img.redestelecom.es/wp-content/uploads/2024/07/16115638/Tecnicos-de-Adamo-lq.jpg 30w, https://img.redestelecom.es/wp-content/uploads/2024/07/16115638/Tecnicos-de-Adamo.jpg 1000w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

proyectos
Adamo optimiza la atención al cliente con Grupo Sabio
16 Jul 2024
por Redacción RedesTelecom
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