Customer experience

<img width="768" height="443" src="https://img.redestelecom.es/wp-content/uploads/2024/01/31135720/Jornadas-Castelldefels-2023-768x443.jpg" class="card-responsive-img fit-img" alt="Jornadas Castelldefels 2023" decoding="async" fetchpriority="high" srcset="https://img.redestelecom.es/wp-content/uploads/2024/01/31135720/Jornadas-Castelldefels-2023-768x443.jpg 768w, https://img.redestelecom.es/wp-content/uploads/2024/01/31135720/Jornadas-Castelldefels-2023-1247x720.jpg 1247w, https://img.redestelecom.es/wp-content/uploads/2024/01/31135720/Jornadas-Castelldefels-2023-152x88.jpg 152w, https://img.redestelecom.es/wp-content/uploads/2024/01/31135720/Jornadas-Castelldefels-2023-1024x591.jpg 1024w, https://img.redestelecom.es/wp-content/uploads/2024/01/31135720/Jornadas-Castelldefels-2023-lq.jpg 30w, https://img.redestelecom.es/wp-content/uploads/2024/01/31135720/Jornadas-Castelldefels-2023.jpg 1280w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

noticias
Alea Soluciones y Huawei arrancan sus Jornadas para Operadores
31 Ene 2024
por Redacción RedesTelecom
Compartir el post
Compartir



<img width="768" height="576" src="https://img.redestelecom.es/wp-content/uploads/2024/01/26141003/Estacion-de-tren-768x576.jpg" class="card-responsive-img fit-img" alt="Estación de tren gestionada por Adif." decoding="async" srcset="https://img.redestelecom.es/wp-content/uploads/2024/01/26141003/Estacion-de-tren-768x576.jpg 768w, https://img.redestelecom.es/wp-content/uploads/2024/01/26141003/Estacion-de-tren-117x88.jpg 117w, https://img.redestelecom.es/wp-content/uploads/2024/01/26141003/Estacion-de-tren-lq.jpg 30w, https://img.redestelecom.es/wp-content/uploads/2024/01/26141003/Estacion-de-tren.jpg 840w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

noticias
Adif implementa la movilidad inteligente en sus estaciones con 5G+ e IA
26 Ene 2024
por Redacción RedesTelecom
Compartir el post
Compartir



<img width="768" height="448" src="https://img.redestelecom.es/wp-content/uploads/2024/01/23191154/Logo-35-anos-CEX-768x448.jpg" class="card-responsive-img fit-img" alt="Logo 35 años CEX" decoding="async" srcset="https://img.redestelecom.es/wp-content/uploads/2024/01/23191154/Logo-35-anos-CEX-768x448.jpg 768w, https://img.redestelecom.es/wp-content/uploads/2024/01/23191154/Logo-35-anos-CEX-1235x720.jpg 1235w, https://img.redestelecom.es/wp-content/uploads/2024/01/23191154/Logo-35-anos-CEX-151x88.jpg 151w, https://img.redestelecom.es/wp-content/uploads/2024/01/23191154/Logo-35-anos-CEX-1024x597.jpg 1024w, https://img.redestelecom.es/wp-content/uploads/2024/01/23191154/Logo-35-anos-CEX-lq.jpg 30w, https://img.redestelecom.es/wp-content/uploads/2024/01/23191154/Logo-35-anos-CEX.jpg 1280w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

noticias
La Asociación CEX celebra su 35º aniversario
23 Ene 2024
por Redacción RedesTelecom
Compartir el post
Compartir



<img width="768" height="512" src="https://img.redestelecom.es/wp-content/uploads/2024/01/15125517/Cesar-Lopez-CEO-de-Covisian-en-Espana-y-Latam-768x512.jpg" class="card-responsive-img fit-img" alt="César López, CEO de Covisian en España y Latam" decoding="async" srcset="https://img.redestelecom.es/wp-content/uploads/2024/01/15125517/Cesar-Lopez-CEO-de-Covisian-en-Espana-y-Latam-768x512.jpg 768w, https://img.redestelecom.es/wp-content/uploads/2024/01/15125517/Cesar-Lopez-CEO-de-Covisian-en-Espana-y-Latam-1080x720.jpg 1080w, https://img.redestelecom.es/wp-content/uploads/2024/01/15125517/Cesar-Lopez-CEO-de-Covisian-en-Espana-y-Latam-132x88.jpg 132w, https://img.redestelecom.es/wp-content/uploads/2024/01/15125517/Cesar-Lopez-CEO-de-Covisian-en-Espana-y-Latam-1024x682.jpg 1024w, https://img.redestelecom.es/wp-content/uploads/2024/01/15125517/Cesar-Lopez-CEO-de-Covisian-en-Espana-y-Latam-lq.jpg 30w, https://img.redestelecom.es/wp-content/uploads/2024/01/15125517/Cesar-Lopez-CEO-de-Covisian-en-Espana-y-Latam.jpg 1280w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

noticias
Covisian compra al especialista en IA conversacional Esosphera
15 Ene 2024
por Redacción RedesTelecom
Compartir el post
Compartir



<img width="768" height="527" src="https://img.redestelecom.es/wp-content/uploads/2024/01/12112607/Fernando-Delgado-coordinador-del-5G-Lab-de-Vodafone-y-responsable-del-metaverso-5G-Reality-768x527.jpg" class="card-responsive-img fit-img" alt="Fernando Delgado, coordinador del 5G Lab de Vodafone y responsable del metaverso 5G Reality." decoding="async" srcset="https://img.redestelecom.es/wp-content/uploads/2024/01/12112607/Fernando-Delgado-coordinador-del-5G-Lab-de-Vodafone-y-responsable-del-metaverso-5G-Reality-768x527.jpg 768w, https://img.redestelecom.es/wp-content/uploads/2024/01/12112607/Fernando-Delgado-coordinador-del-5G-Lab-de-Vodafone-y-responsable-del-metaverso-5G-Reality-1050x720.jpg 1050w, https://img.redestelecom.es/wp-content/uploads/2024/01/12112607/Fernando-Delgado-coordinador-del-5G-Lab-de-Vodafone-y-responsable-del-metaverso-5G-Reality-128x88.jpg 128w, https://img.redestelecom.es/wp-content/uploads/2024/01/12112607/Fernando-Delgado-coordinador-del-5G-Lab-de-Vodafone-y-responsable-del-metaverso-5G-Reality-1024x702.jpg 1024w, https://img.redestelecom.es/wp-content/uploads/2024/01/12112607/Fernando-Delgado-coordinador-del-5G-Lab-de-Vodafone-y-responsable-del-metaverso-5G-Reality-lq.jpg 30w, https://img.redestelecom.es/wp-content/uploads/2024/01/12112607/Fernando-Delgado-coordinador-del-5G-Lab-de-Vodafone-y-responsable-del-metaverso-5G-Reality.jpg 1280w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

entrevistas
Fernando Delgado, de Vodafone: “Hace falta mucha pedagogía y mostrar casos de uso sencillos para que se adopte el metaverso”
12 Ene 2024
por Cristina Albarrán
Compartir el post
Compartir



<img width="637" height="424" src="https://www.redestelecom.es/wp-content/uploads/2022/01/84428_50.jpg" class="card-responsive-img fit-img" alt="Fundadores de GUS." decoding="async" srcset="https://www.redestelecom.es/wp-content/uploads/2022/01/84428_50.jpg 637w, https://www.redestelecom.es/wp-content/uploads/2022/01/84428_50-132x88.jpg 132w, https://www.redestelecom.es/wp-content/uploads/2022/01/84428_50-lq.jpg 30w" sizes="(max-width: 637px) 100vw, 637px" data-eio="l" />

Noticias
Blip adquiere GUS
20 Dic 2023
por Redacción RedesTelecom
Compartir el post
Compartir



<img width="768" height="453" src="https://img.redestelecom.es/wp-content/uploads/2023/12/12113713/Posadas-768x453.jpg" class="card-responsive-img fit-img" alt="Uno de los hoteles de la cadena Posadas" decoding="async" srcset="https://img.redestelecom.es/wp-content/uploads/2023/12/12113713/Posadas-768x453.jpg 768w, https://img.redestelecom.es/wp-content/uploads/2023/12/12113713/Posadas-149x88.jpg 149w, https://img.redestelecom.es/wp-content/uploads/2023/12/12113713/Posadas-1024x603.jpg 1024w, https://img.redestelecom.es/wp-content/uploads/2023/12/12113713/Posadas-lq.jpg 30w, https://img.redestelecom.es/wp-content/uploads/2023/12/12113713/Posadas.jpg 1120w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

noticias
Posadas mejora la experiencia de sus huéspedes gracias a Medallia
12 Dic 2023
por Redacción RedesTelecom
Compartir el post
Compartir



<img width="768" height="512" src="https://img.redestelecom.es/wp-content/uploads/2023/11/24100638/Carlos-Jimenez-CCO-de-Enreach-768x512.jpg" class="card-responsive-img fit-img" alt="Carlos Jiménez, CCO de Enreach" decoding="async" srcset="https://img.redestelecom.es/wp-content/uploads/2023/11/24100638/Carlos-Jimenez-CCO-de-Enreach-768x512.jpg 768w, https://img.redestelecom.es/wp-content/uploads/2023/11/24100638/Carlos-Jimenez-CCO-de-Enreach-1080x720.jpg 1080w, https://img.redestelecom.es/wp-content/uploads/2023/11/24100638/Carlos-Jimenez-CCO-de-Enreach-132x88.jpg 132w, https://img.redestelecom.es/wp-content/uploads/2023/11/24100638/Carlos-Jimenez-CCO-de-Enreach-1024x682.jpg 1024w, https://img.redestelecom.es/wp-content/uploads/2023/11/24100638/Carlos-Jimenez-CCO-de-Enreach-lq.jpg 30w, https://img.redestelecom.es/wp-content/uploads/2023/11/24100638/Carlos-Jimenez-CCO-de-Enreach.jpg 1280w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

opinión
El tándem del cloud y la IA, la dinastía que ha llegado para dominar la atención al cliente
24 Nov 2023
por Redacción RedesTelecom
Compartir el post
Compartir



<img width="768" height="512" src="https://img.redestelecom.es/wp-content/uploads/2023/11/10133650/CX-estrellas-768x512.jpg" class="card-responsive-img fit-img" alt="La digitalización de la experiencia del cliente" decoding="async" srcset="https://img.redestelecom.es/wp-content/uploads/2023/11/10133650/CX-estrellas-768x512.jpg 768w, https://img.redestelecom.es/wp-content/uploads/2023/11/10133650/CX-estrellas-1079x720.jpg 1079w, https://img.redestelecom.es/wp-content/uploads/2023/11/10133650/CX-estrellas-132x88.jpg 132w, https://img.redestelecom.es/wp-content/uploads/2023/11/10133650/CX-estrellas-1024x683.jpg 1024w, https://img.redestelecom.es/wp-content/uploads/2023/11/10133650/CX-estrellas-lq.jpg 30w, https://img.redestelecom.es/wp-content/uploads/2023/11/10133650/CX-estrellas.jpg 1280w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

noticias
Vodafone España confía en Grupo Sabio para mejorar su CX
10 Nov 2023
por Redacción RedesTelecom
Compartir el post
Compartir



<img width="768" height="526" src="https://img.redestelecom.es/wp-content/uploads/2023/11/06113224/Atento-Monica-Rey-768x526.jpg" class="card-responsive-img fit-img" alt="Mónica Rey, directora regional de Atento en EMEA" decoding="async" srcset="https://img.redestelecom.es/wp-content/uploads/2023/11/06113224/Atento-Monica-Rey-768x526.jpg 768w, https://img.redestelecom.es/wp-content/uploads/2023/11/06113224/Atento-Monica-Rey-1051x720.jpg 1051w, https://img.redestelecom.es/wp-content/uploads/2023/11/06113224/Atento-Monica-Rey-128x88.jpg 128w, https://img.redestelecom.es/wp-content/uploads/2023/11/06113224/Atento-Monica-Rey-1024x702.jpg 1024w, https://img.redestelecom.es/wp-content/uploads/2023/11/06113224/Atento-Monica-Rey-lq.jpg 30w, https://img.redestelecom.es/wp-content/uploads/2023/11/06113224/Atento-Monica-Rey.jpg 1280w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

noticias
Mónica Rey, nueva directora regional de Atento en EMEA
06 Nov 2023
por Redacción RedesTelecom
Compartir el post
Compartir