Customer experience

<img width="768" height="411" src="https://img.redestelecom.es/wp-content/uploads/2025/04/28094651/1-Junta-Directiva-de-la-AEERC-768x411.jpg" class="card-responsive-img fit-img" alt="La AEERC refuerza su papel estratégico en su 25 aniversario" decoding="async" fetchpriority="high" srcset="https://img.redestelecom.es/wp-content/uploads/2025/04/28094651/1-Junta-Directiva-de-la-AEERC-768x411.jpg 768w, https://img.redestelecom.es/wp-content/uploads/2025/04/28094651/1-Junta-Directiva-de-la-AEERC-1280x685.jpg 1280w, https://img.redestelecom.es/wp-content/uploads/2025/04/28094651/1-Junta-Directiva-de-la-AEERC-156x84.jpg 156w, https://img.redestelecom.es/wp-content/uploads/2025/04/28094651/1-Junta-Directiva-de-la-AEERC-1024x548.jpg 1024w, https://img.redestelecom.es/wp-content/uploads/2025/04/28094651/1-Junta-Directiva-de-la-AEERC-lq.jpg 30w, https://img.redestelecom.es/wp-content/uploads/2025/04/28094651/1-Junta-Directiva-de-la-AEERC.jpg 1302w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

eventos
AEERC celebra 25 años en el sector del contact center
29 Abr 2025
por Redacción RedesTelecom
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<img width="768" height="432" src="https://img.redestelecom.es/wp-content/uploads/2025/04/22133240/TDT-HD-768x432.jpg" class="card-responsive-img fit-img" alt="España oficializa la transición al estándar DVB-T2" decoding="async" srcset="https://img.redestelecom.es/wp-content/uploads/2025/04/22133240/TDT-HD-768x432.jpg 768w, https://img.redestelecom.es/wp-content/uploads/2025/04/22133240/TDT-HD-1280x720.jpg 1280w, https://img.redestelecom.es/wp-content/uploads/2025/04/22133240/TDT-HD-156x88.jpg 156w, https://img.redestelecom.es/wp-content/uploads/2025/04/22133240/TDT-HD-1536x864.jpg 1536w, https://img.redestelecom.es/wp-content/uploads/2025/04/22133240/TDT-HD-640x360.jpg 640w, https://img.redestelecom.es/wp-content/uploads/2025/04/22133240/TDT-HD-1024x576.jpg 1024w, https://img.redestelecom.es/wp-content/uploads/2025/04/22133240/TDT-HD-lq.jpg 30w, https://img.redestelecom.es/wp-content/uploads/2025/04/22133240/TDT-HD.jpg 1920w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

noticias
España oficializa la transición al estándar DVB-T2
22 Abr 2025
por Redacción RedesTelecom
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<img width="768" height="432" src="https://img.redestelecom.es/wp-content/uploads/2025/04/22115338/Apertura-Redes-fijas-y-moviles--768x432.jpg" class="card-responsive-img fit-img" alt="Segundo semestre de 2024: estos fueron los líderes en redes fijas y móviles en España" decoding="async" srcset="https://img.redestelecom.es/wp-content/uploads/2025/04/22115338/Apertura-Redes-fijas-y-moviles--768x432.jpg 768w, https://img.redestelecom.es/wp-content/uploads/2025/04/22115338/Apertura-Redes-fijas-y-moviles--1280x720.jpg 1280w, https://img.redestelecom.es/wp-content/uploads/2025/04/22115338/Apertura-Redes-fijas-y-moviles--156x88.jpg 156w, https://img.redestelecom.es/wp-content/uploads/2025/04/22115338/Apertura-Redes-fijas-y-moviles--1536x864.jpg 1536w, https://img.redestelecom.es/wp-content/uploads/2025/04/22115338/Apertura-Redes-fijas-y-moviles--640x360.jpg 640w, https://img.redestelecom.es/wp-content/uploads/2025/04/22115338/Apertura-Redes-fijas-y-moviles--1024x576.jpg 1024w, https://img.redestelecom.es/wp-content/uploads/2025/04/22115338/Apertura-Redes-fijas-y-moviles--lq.jpg 30w, https://img.redestelecom.es/wp-content/uploads/2025/04/22115338/Apertura-Redes-fijas-y-moviles-.jpg 1920w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

informes
Segundo semestre de 2024: estos fueron los líderes en redes fijas y móviles en España
22 Abr 2025
por Cristina Albarrán
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<img width="768" height="432" src="https://img.redestelecom.es/wp-content/uploads/2025/04/11080907/Pablo-Martin-de-DEVOTEAM-768x432.jpg" class="card-responsive-img fit-img" alt="Pablo Martín, Director Territorial de la consultora tecnológica Devoteam." decoding="async" srcset="https://img.redestelecom.es/wp-content/uploads/2025/04/11080907/Pablo-Martin-de-DEVOTEAM-768x432.jpg 768w, https://img.redestelecom.es/wp-content/uploads/2025/04/11080907/Pablo-Martin-de-DEVOTEAM-1280x720.jpg 1280w, https://img.redestelecom.es/wp-content/uploads/2025/04/11080907/Pablo-Martin-de-DEVOTEAM-156x88.jpg 156w, https://img.redestelecom.es/wp-content/uploads/2025/04/11080907/Pablo-Martin-de-DEVOTEAM-1536x864.jpg 1536w, https://img.redestelecom.es/wp-content/uploads/2025/04/11080907/Pablo-Martin-de-DEVOTEAM-640x360.jpg 640w, https://img.redestelecom.es/wp-content/uploads/2025/04/11080907/Pablo-Martin-de-DEVOTEAM-1024x576.jpg 1024w, https://img.redestelecom.es/wp-content/uploads/2025/04/11080907/Pablo-Martin-de-DEVOTEAM-lq.jpg 30w, https://img.redestelecom.es/wp-content/uploads/2025/04/11080907/Pablo-Martin-de-DEVOTEAM.jpg 1920w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

opinión
La revolución de la IA también ha llegado a las telecomunicaciones: de la automatización a la hiperconectividad
16 Abr 2025
por Redacción RedesTelecom
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<img width="768" height="430" src="https://img.redestelecom.es/wp-content/uploads/2025/03/25103110/Velocidad-5G-Masorange-768x430.jpg" class="card-responsive-img fit-img" alt="Masorange sube a 2 Gbps la velocidad de su red 5G" decoding="async" srcset="https://img.redestelecom.es/wp-content/uploads/2025/03/25103110/Velocidad-5G-Masorange-768x430.jpg 768w, https://img.redestelecom.es/wp-content/uploads/2025/03/25103110/Velocidad-5G-Masorange-1280x717.jpg 1280w, https://img.redestelecom.es/wp-content/uploads/2025/03/25103110/Velocidad-5G-Masorange-156x88.jpg 156w, https://img.redestelecom.es/wp-content/uploads/2025/03/25103110/Velocidad-5G-Masorange-1536x861.jpg 1536w, https://img.redestelecom.es/wp-content/uploads/2025/03/25103110/Velocidad-5G-Masorange-1024x574.jpg 1024w, https://img.redestelecom.es/wp-content/uploads/2025/03/25103110/Velocidad-5G-Masorange-lq.jpg 30w, https://img.redestelecom.es/wp-content/uploads/2025/03/25103110/Velocidad-5G-Masorange.jpg 1920w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

operadoras
Masorange sube a 2 Gbps la velocidad de su red 5G
25 Mar 2025
por Redacción RedesTelecom
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<img width="768" height="432" src="https://img.redestelecom.es/wp-content/uploads/2025/03/21133746/Ana-Mosquera-Capgemini-768x432.jpg" class="card-responsive-img fit-img" alt="Ana Mosquera, vicepresidenta ejecutiva y responsable del sector telco en Capgemini España" decoding="async" srcset="https://img.redestelecom.es/wp-content/uploads/2025/03/21133746/Ana-Mosquera-Capgemini-768x432.jpg 768w, https://img.redestelecom.es/wp-content/uploads/2025/03/21133746/Ana-Mosquera-Capgemini-1280x720.jpg 1280w, https://img.redestelecom.es/wp-content/uploads/2025/03/21133746/Ana-Mosquera-Capgemini-156x88.jpg 156w, https://img.redestelecom.es/wp-content/uploads/2025/03/21133746/Ana-Mosquera-Capgemini-1536x864.jpg 1536w, https://img.redestelecom.es/wp-content/uploads/2025/03/21133746/Ana-Mosquera-Capgemini-640x360.jpg 640w, https://img.redestelecom.es/wp-content/uploads/2025/03/21133746/Ana-Mosquera-Capgemini-1024x576.jpg 1024w, https://img.redestelecom.es/wp-content/uploads/2025/03/21133746/Ana-Mosquera-Capgemini-lq.jpg 30w, https://img.redestelecom.es/wp-content/uploads/2025/03/21133746/Ana-Mosquera-Capgemini.jpg 1920w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

opinión
La evolución de las telecomunicaciones B2B: claves para un sector en transformación
21 Mar 2025
por Redacción RedesTelecom
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<img width="768" height="408" src="https://img.redestelecom.es/wp-content/uploads/2025/03/18112700/AdobeStock_480329143-768x408.jpeg" class="card-responsive-img fit-img" alt="Cómo mejorar el servicio al cliente para retener usuarios y reducir costes" decoding="async" srcset="https://img.redestelecom.es/wp-content/uploads/2025/03/18112700/AdobeStock_480329143-768x408.jpeg 768w, https://img.redestelecom.es/wp-content/uploads/2025/03/18112700/AdobeStock_480329143-1280x679.jpeg 1280w, https://img.redestelecom.es/wp-content/uploads/2025/03/18112700/AdobeStock_480329143-1920x1019.jpeg 1920w, https://img.redestelecom.es/wp-content/uploads/2025/03/18112700/AdobeStock_480329143-1536x815.jpeg 1536w, https://img.redestelecom.es/wp-content/uploads/2025/03/18112700/AdobeStock_480329143-2048x1087.jpeg 2048w, https://img.redestelecom.es/wp-content/uploads/2025/03/18112700/AdobeStock_480329143-156x83.jpeg 156w, https://img.redestelecom.es/wp-content/uploads/2025/03/18112700/AdobeStock_480329143-1024x544.jpeg 1024w, https://img.redestelecom.es/wp-content/uploads/2025/03/18112700/AdobeStock_480329143-lq.jpeg 30w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

noticias
Cómo mejorar el servicio al cliente para retener usuarios y reducir costes
18 Mar 2025
por Redacción RedesTelecom
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<img width="768" height="386" src="https://img.redestelecom.es/wp-content/uploads/2025/02/26103230/AdobeStock_407319142_Editorial_Use_Only-1-768x386.jpeg" class="card-responsive-img fit-img" alt="Fira de Barcelona: nueva plataforma digital que gestiona 270 ferias" decoding="async" srcset="https://img.redestelecom.es/wp-content/uploads/2025/02/26103230/AdobeStock_407319142_Editorial_Use_Only-1-768x386.jpeg 768w, https://img.redestelecom.es/wp-content/uploads/2025/02/26103230/AdobeStock_407319142_Editorial_Use_Only-1-1280x643.jpeg 1280w, https://img.redestelecom.es/wp-content/uploads/2025/02/26103230/AdobeStock_407319142_Editorial_Use_Only-1-1920x965.jpeg 1920w, https://img.redestelecom.es/wp-content/uploads/2025/02/26103230/AdobeStock_407319142_Editorial_Use_Only-1-1536x772.jpeg 1536w, https://img.redestelecom.es/wp-content/uploads/2025/02/26103230/AdobeStock_407319142_Editorial_Use_Only-1-2048x1029.jpeg 2048w, https://img.redestelecom.es/wp-content/uploads/2025/02/26103230/AdobeStock_407319142_Editorial_Use_Only-1-156x78.jpeg 156w, https://img.redestelecom.es/wp-content/uploads/2025/02/26103230/AdobeStock_407319142_Editorial_Use_Only-1-1024x515.jpeg 1024w, https://img.redestelecom.es/wp-content/uploads/2025/02/26103230/AdobeStock_407319142_Editorial_Use_Only-1-lq.jpeg 30w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

noticias
Fira de Barcelona centraliza la atención a los expositores en sus 270 salones feriales
26 Feb 2025
por Redacción RedesTelecom
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<img width="768" height="432" src="https://img.redestelecom.es/wp-content/uploads/2025/02/10141811/Medicion-calidad-redes-768x432.jpg" class="card-responsive-img fit-img" alt="La CNMC publica nuevos parámetros de calidad para las redes telco" decoding="async" srcset="https://img.redestelecom.es/wp-content/uploads/2025/02/10141811/Medicion-calidad-redes-768x432.jpg 768w, https://img.redestelecom.es/wp-content/uploads/2025/02/10141811/Medicion-calidad-redes-1280x720.jpg 1280w, https://img.redestelecom.es/wp-content/uploads/2025/02/10141811/Medicion-calidad-redes-156x88.jpg 156w, https://img.redestelecom.es/wp-content/uploads/2025/02/10141811/Medicion-calidad-redes-1536x864.jpg 1536w, https://img.redestelecom.es/wp-content/uploads/2025/02/10141811/Medicion-calidad-redes-640x360.jpg 640w, https://img.redestelecom.es/wp-content/uploads/2025/02/10141811/Medicion-calidad-redes-1024x576.jpg 1024w, https://img.redestelecom.es/wp-content/uploads/2025/02/10141811/Medicion-calidad-redes-lq.jpg 30w, https://img.redestelecom.es/wp-content/uploads/2025/02/10141811/Medicion-calidad-redes.jpg 1920w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

operadoras
La CNMC publica nuevos parámetros de calidad para las redes telco
10 Feb 2025
por Redacción RedesTelecom
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<img width="768" height="432" src="https://img.redestelecom.es/wp-content/uploads/2025/01/28130716/Toledo-768x432.jpg" class="card-responsive-img fit-img" alt="El Ayuntamiento de Toledo mejora la experiencia del turista con Orange" decoding="async" srcset="https://img.redestelecom.es/wp-content/uploads/2025/01/28130716/Toledo-768x432.jpg 768w, https://img.redestelecom.es/wp-content/uploads/2025/01/28130716/Toledo-1280x720.jpg 1280w, https://img.redestelecom.es/wp-content/uploads/2025/01/28130716/Toledo-156x88.jpg 156w, https://img.redestelecom.es/wp-content/uploads/2025/01/28130716/Toledo-1536x864.jpg 1536w, https://img.redestelecom.es/wp-content/uploads/2025/01/28130716/Toledo-640x360.jpg 640w, https://img.redestelecom.es/wp-content/uploads/2025/01/28130716/Toledo-1024x576.jpg 1024w, https://img.redestelecom.es/wp-content/uploads/2025/01/28130716/Toledo-lq.jpg 30w, https://img.redestelecom.es/wp-content/uploads/2025/01/28130716/Toledo.jpg 1920w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

proyectos
El Ayuntamiento de Toledo mejora la experiencia del turista con Orange
28 Ene 2025
por Redacción RedesTelecom
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