Customer experience

<img width="768" height="432" src="https://img.redestelecom.es/wp-content/uploads/2025/06/16122426/Imagen-MovistarPorTi-768x432.jpg" class="card-responsive-img fit-img" alt="Telefónica vende Ecuador y anuncia Movistar por ti" decoding="async" fetchpriority="high" srcset="https://img.redestelecom.es/wp-content/uploads/2025/06/16122426/Imagen-MovistarPorTi-768x432.jpg 768w, https://img.redestelecom.es/wp-content/uploads/2025/06/16122426/Imagen-MovistarPorTi-1280x720.jpg 1280w, https://img.redestelecom.es/wp-content/uploads/2025/06/16122426/Imagen-MovistarPorTi-156x88.jpg 156w, https://img.redestelecom.es/wp-content/uploads/2025/06/16122426/Imagen-MovistarPorTi-1536x864.jpg 1536w, https://img.redestelecom.es/wp-content/uploads/2025/06/16122426/Imagen-MovistarPorTi-640x360.jpg 640w, https://img.redestelecom.es/wp-content/uploads/2025/06/16122426/Imagen-MovistarPorTi-1024x576.jpg 1024w, https://img.redestelecom.es/wp-content/uploads/2025/06/16122426/Imagen-MovistarPorTi-lq.jpg 30w, https://img.redestelecom.es/wp-content/uploads/2025/06/16122426/Imagen-MovistarPorTi.jpg 1920w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

operadoras
Telefónica vende Ecuador y anuncia Movistar por ti
16 Jun 2025
por Redacción RedesTelecom
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<img width="768" height="385" src="https://img.redestelecom.es/wp-content/uploads/2025/06/13122557/CXOP-1200x675-1-768x385.jpg" class="card-responsive-img fit-img" alt="Infobip lanza CXOP con IA agéntica para optimizar la atención al cliente" decoding="async" srcset="https://img.redestelecom.es/wp-content/uploads/2025/06/13122557/CXOP-1200x675-1-768x385.jpg 768w, https://img.redestelecom.es/wp-content/uploads/2025/06/13122557/CXOP-1200x675-1-156x78.jpg 156w, https://img.redestelecom.es/wp-content/uploads/2025/06/13122557/CXOP-1200x675-1-1024x513.jpg 1024w, https://img.redestelecom.es/wp-content/uploads/2025/06/13122557/CXOP-1200x675-1-lq.jpg 30w, https://img.redestelecom.es/wp-content/uploads/2025/06/13122557/CXOP-1200x675-1.jpg 1200w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

noticias
Infobip lanza CXOP con IA agéntica para optimizar la atención al cliente
13 Jun 2025
por Redacción RedesTelecom
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<img width="768" height="432" src="https://img.redestelecom.es/wp-content/uploads/2025/06/10150716/Experiencias-digitales-768x432.jpg" class="card-responsive-img fit-img" alt="Alcatel-Lucent Enterprise impulsa su digitalización con Movate" decoding="async" srcset="https://img.redestelecom.es/wp-content/uploads/2025/06/10150716/Experiencias-digitales-768x432.jpg 768w, https://img.redestelecom.es/wp-content/uploads/2025/06/10150716/Experiencias-digitales-1280x720.jpg 1280w, https://img.redestelecom.es/wp-content/uploads/2025/06/10150716/Experiencias-digitales-156x88.jpg 156w, https://img.redestelecom.es/wp-content/uploads/2025/06/10150716/Experiencias-digitales-1536x864.jpg 1536w, https://img.redestelecom.es/wp-content/uploads/2025/06/10150716/Experiencias-digitales-640x360.jpg 640w, https://img.redestelecom.es/wp-content/uploads/2025/06/10150716/Experiencias-digitales-1024x576.jpg 1024w, https://img.redestelecom.es/wp-content/uploads/2025/06/10150716/Experiencias-digitales-lq.jpg 30w, https://img.redestelecom.es/wp-content/uploads/2025/06/10150716/Experiencias-digitales.jpg 1920w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

noticias
Alcatel-Lucent Enterprise impulsa su digitalización con Movate
10 Jun 2025
por Redacción RedesTelecom
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<img width="768" height="432" src="https://img.redestelecom.es/wp-content/uploads/2025/05/30114720/Alvaro-Ansaldo-foto-country-Manager-Infobip-Iberia-768x432.jpg" class="card-responsive-img fit-img" alt="Álvaro Ansaldo, Country Manager de Infobip Iberia" decoding="async" srcset="https://img.redestelecom.es/wp-content/uploads/2025/05/30114720/Alvaro-Ansaldo-foto-country-Manager-Infobip-Iberia-768x432.jpg 768w, https://img.redestelecom.es/wp-content/uploads/2025/05/30114720/Alvaro-Ansaldo-foto-country-Manager-Infobip-Iberia-1280x720.jpg 1280w, https://img.redestelecom.es/wp-content/uploads/2025/05/30114720/Alvaro-Ansaldo-foto-country-Manager-Infobip-Iberia-156x88.jpg 156w, https://img.redestelecom.es/wp-content/uploads/2025/05/30114720/Alvaro-Ansaldo-foto-country-Manager-Infobip-Iberia-1536x864.jpg 1536w, https://img.redestelecom.es/wp-content/uploads/2025/05/30114720/Alvaro-Ansaldo-foto-country-Manager-Infobip-Iberia-640x360.jpg 640w, https://img.redestelecom.es/wp-content/uploads/2025/05/30114720/Alvaro-Ansaldo-foto-country-Manager-Infobip-Iberia-1024x576.jpg 1024w, https://img.redestelecom.es/wp-content/uploads/2025/05/30114720/Alvaro-Ansaldo-foto-country-Manager-Infobip-Iberia-lq.jpg 30w, https://img.redestelecom.es/wp-content/uploads/2025/05/30114720/Alvaro-Ansaldo-foto-country-Manager-Infobip-Iberia.jpg 1920w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

opinión
RCS e IA: la nueva dupla para revolucionar la experiencia conversacional
30 May 2025
por Redacción RedesTelecom
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<img width="768" height="432" src="https://img.redestelecom.es/wp-content/uploads/2025/05/28094235/IA-Agentica-768x432.jpg" class="card-responsive-img fit-img" alt="La IA Agéntica protagonizará las interacciones de los clientes con los proveedores TIC" decoding="async" srcset="https://img.redestelecom.es/wp-content/uploads/2025/05/28094235/IA-Agentica-768x432.jpg 768w, https://img.redestelecom.es/wp-content/uploads/2025/05/28094235/IA-Agentica-1280x720.jpg 1280w, https://img.redestelecom.es/wp-content/uploads/2025/05/28094235/IA-Agentica-156x88.jpg 156w, https://img.redestelecom.es/wp-content/uploads/2025/05/28094235/IA-Agentica-1536x864.jpg 1536w, https://img.redestelecom.es/wp-content/uploads/2025/05/28094235/IA-Agentica-640x360.jpg 640w, https://img.redestelecom.es/wp-content/uploads/2025/05/28094235/IA-Agentica-1024x576.jpg 1024w, https://img.redestelecom.es/wp-content/uploads/2025/05/28094235/IA-Agentica-lq.jpg 30w, https://img.redestelecom.es/wp-content/uploads/2025/05/28094235/IA-Agentica.jpg 1920w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

informes
La IA Agéntica protagonizará las interacciones de los clientes con los proveedores TIC
28 May 2025
por Redacción RedesTelecom
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<img width="768" height="430" src="https://img.redestelecom.es/wp-content/uploads/2025/05/26101920/Bebe-cuna-trona-768x430.jpg" class="card-responsive-img fit-img" alt="Bitti implementa la centralita virtual de Gamma" decoding="async" srcset="https://img.redestelecom.es/wp-content/uploads/2025/05/26101920/Bebe-cuna-trona-768x430.jpg 768w, https://img.redestelecom.es/wp-content/uploads/2025/05/26101920/Bebe-cuna-trona-1280x717.jpg 1280w, https://img.redestelecom.es/wp-content/uploads/2025/05/26101920/Bebe-cuna-trona-156x88.jpg 156w, https://img.redestelecom.es/wp-content/uploads/2025/05/26101920/Bebe-cuna-trona-1536x861.jpg 1536w, https://img.redestelecom.es/wp-content/uploads/2025/05/26101920/Bebe-cuna-trona-1024x574.jpg 1024w, https://img.redestelecom.es/wp-content/uploads/2025/05/26101920/Bebe-cuna-trona-lq.jpg 30w, https://img.redestelecom.es/wp-content/uploads/2025/05/26101920/Bebe-cuna-trona.jpg 1920w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

proyectos
Bitti implementa la centralita virtual de Gamma
26 May 2025
por Redacción RedesTelecom
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<img width="768" height="360" src="https://img.redestelecom.es/wp-content/uploads/2025/05/21094250/Aramex-Sprinklr-768x360.jpg" class="card-responsive-img fit-img" alt="Aramex amplía su colaboración con Sprinklr para mejorar su customer experience" decoding="async" srcset="https://img.redestelecom.es/wp-content/uploads/2025/05/21094250/Aramex-Sprinklr-768x360.jpg 768w, https://img.redestelecom.es/wp-content/uploads/2025/05/21094250/Aramex-Sprinklr-156x73.jpg 156w, https://img.redestelecom.es/wp-content/uploads/2025/05/21094250/Aramex-Sprinklr-1024x480.jpg 1024w, https://img.redestelecom.es/wp-content/uploads/2025/05/21094250/Aramex-Sprinklr-lq.jpg 30w, https://img.redestelecom.es/wp-content/uploads/2025/05/21094250/Aramex-Sprinklr.jpg 1280w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

noticias
Aramex amplía su colaboración con Sprinklr para mejorar su customer experience
21 May 2025
por Redacción RedesTelecom
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<img width="768" height="432" src="https://img.redestelecom.es/wp-content/uploads/2025/05/08115439/Fachada-Recambios-Frain-768x432.jpg" class="card-responsive-img fit-img" alt="Recambios Frain moderniza sus comunicaciones con Snom" decoding="async" srcset="https://img.redestelecom.es/wp-content/uploads/2025/05/08115439/Fachada-Recambios-Frain-768x432.jpg 768w, https://img.redestelecom.es/wp-content/uploads/2025/05/08115439/Fachada-Recambios-Frain-1280x720.jpg 1280w, https://img.redestelecom.es/wp-content/uploads/2025/05/08115439/Fachada-Recambios-Frain-156x88.jpg 156w, https://img.redestelecom.es/wp-content/uploads/2025/05/08115439/Fachada-Recambios-Frain-1536x864.jpg 1536w, https://img.redestelecom.es/wp-content/uploads/2025/05/08115439/Fachada-Recambios-Frain-640x360.jpg 640w, https://img.redestelecom.es/wp-content/uploads/2025/05/08115439/Fachada-Recambios-Frain-1024x576.jpg 1024w, https://img.redestelecom.es/wp-content/uploads/2025/05/08115439/Fachada-Recambios-Frain-lq.jpg 30w, https://img.redestelecom.es/wp-content/uploads/2025/05/08115439/Fachada-Recambios-Frain.jpg 1920w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

proyectos
Recambios Frain moderniza sus comunicaciones con Snom
08 May 2025
por Redacción RedesTelecom
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<img width="768" height="402" src="https://img.redestelecom.es/wp-content/uploads/2025/05/08111046/Infobip-Haas-F1-social_card-PR-txt-768x402.png" class="card-responsive-img fit-img" alt="El equipo de F1 MoneyGram Haas optimiza la experiencia de sus fan con Infobip" decoding="async" srcset="https://img.redestelecom.es/wp-content/uploads/2025/05/08111046/Infobip-Haas-F1-social_card-PR-txt-768x402.png 768w, https://img.redestelecom.es/wp-content/uploads/2025/05/08111046/Infobip-Haas-F1-social_card-PR-txt-156x82.png 156w, https://img.redestelecom.es/wp-content/uploads/2025/05/08111046/Infobip-Haas-F1-social_card-PR-txt-1024x536.png 1024w, https://img.redestelecom.es/wp-content/uploads/2025/05/08111046/Infobip-Haas-F1-social_card-PR-txt-lq.png 30w, https://img.redestelecom.es/wp-content/uploads/2025/05/08111046/Infobip-Haas-F1-social_card-PR-txt.png 1200w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

proyectos
El equipo de F1 MoneyGram Haas optimiza la experiencia de sus fan con Infobip
08 May 2025
por Redacción RedesTelecom
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<img width="768" height="374" src="https://img.redestelecom.es/wp-content/uploads/2025/05/05120459/AdobeStock_419530672_Editorial_Use_Only-1-768x374.jpeg" class="card-responsive-img fit-img" alt="IBM y Ferrari lanzan app con informes generados por IA" decoding="async" srcset="https://img.redestelecom.es/wp-content/uploads/2025/05/05120459/AdobeStock_419530672_Editorial_Use_Only-1-768x374.jpeg 768w, https://img.redestelecom.es/wp-content/uploads/2025/05/05120459/AdobeStock_419530672_Editorial_Use_Only-1-1280x623.jpeg 1280w, https://img.redestelecom.es/wp-content/uploads/2025/05/05120459/AdobeStock_419530672_Editorial_Use_Only-1-1920x935.jpeg 1920w, https://img.redestelecom.es/wp-content/uploads/2025/05/05120459/AdobeStock_419530672_Editorial_Use_Only-1-1536x748.jpeg 1536w, https://img.redestelecom.es/wp-content/uploads/2025/05/05120459/AdobeStock_419530672_Editorial_Use_Only-1-2048x997.jpeg 2048w, https://img.redestelecom.es/wp-content/uploads/2025/05/05120459/AdobeStock_419530672_Editorial_Use_Only-1-156x76.jpeg 156w, https://img.redestelecom.es/wp-content/uploads/2025/05/05120459/AdobeStock_419530672_Editorial_Use_Only-1-1024x499.jpeg 1024w, https://img.redestelecom.es/wp-content/uploads/2025/05/05120459/AdobeStock_419530672_Editorial_Use_Only-1-lq.jpeg 30w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

proyectos
IBM y Ferrari lanzan app con informes generados por IA
05 May 2025
por Redacción RedesTelecom
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